Sustainability Manager at Live Nation Entertainment

Job Summary

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

You are passionate about the environment and have experience in events management and/or operations. You are great at problem solving on the fly, aren’t scared to get dirty, and maintain an enthusiastic and positive attitude. You are creative and confident in your ability to spearhead new programs. You are organized and have effective time management skills. You are a strong communicator and are comfortable providing direction, while also being willing to jump in and help whenever necessary.

All employees have a leading role in the service experience of our guests. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

THE JOB

As the Sustainability Manager, you'll champion our commitment to environmental stewardship while helping shape how live entertainment can operate responsibly. You'll lead initiatives related to waste reduction, energy efficiency, composting, water conservation, and sustainable procurement—ensuring we exceed our environmental goals while creating a model for greener venue operations. From working closely with local partners and vendors to educating staff and fans, you'll design and implement innovative programs that reduce impact, increase awareness, and make sustainability an integral part of every show day experience.

What This Role Will Do

Training & Engagement:

• Participate in pre-season orientation and mid-season meetings with Live Nation’s national sustainability team.
• Attend all scheduled 1-on-1 meetings with Regional Zero Waste Manager providing updates on all initiatives.
• Be onsite during pre-season venue set up to ensure zero waste operational procedures are in place.
• Drive Zero Waste Supervisor hiring, training, and onboarding.
• Drive Zero Waste Coordinator hiring, training, and onboarding.
• Deploy sustainability communication and engagement assets to help lead pre-season venue orientation trainings.
• Provide regular updates to entire venue staff to share progress, recognize employees, and identify areas of improvement.
• Work closely with all venue departments to integrate sustainability into operations.
• Collaborate with the Marketing Lead to regularly share venue sustainability highlights on all social channels.
• Collaborate with the Experience Manager to build enthusiasm and participation around venue sustainability efforts.
• Other tasks as assigned by the Operations Manager and National Sustainability Team including but not limited to local community and vendor engagement.
  
  

Resource Recovery & Material Circularity Operations

• Work with venue leaders and Regional Zero Waste Manager to design a comprehensive zero waste plan for your venue with actionable goals, improvement areas, a current map and material flow, and a tracking system for accountability.
• Oversee and assist with the material sorting process of all recycling, composting, reuse, and donations materials to increase resource recovery and diversion from landfill.
• Analyze existing venue infrastructure, event set up, and waste flows to identify areas for improvement.
• Be present on show days and non-show days to manage teams, and to ensure compliance and quality control of materials entering the waste stream.
• Identify key opportunities and partnerships to expand the material circularity model throughout the season.
• Build or maintain connections with local partners and waste haulers to stay up to date on accepted divertible materials and options for resource recovery.
• Create a lively and positive atmosphere across front of house and back of house waste operations.
  
  

Reporting And Data Collection

• Utilize Microsoft Office (primarily Word, Excel, and SharePoint), Google Drive, and Box programs to track and report on key program metrics.
• Acquire weight tickets and chain of custody receipts by establishing relationships with waste haulers and resource recovery vendors.
• Update the mandatory venue data tracking and reporting spreadsheet on a minimum monthly basis.
• Document operations and upload photos to shared folders.
• Create engaging visual reports throughout the season that can be shared venue wide.
• Complete the post-season venue sustainability survey.
  
  

What This Person Will Bring

• Show days require about 90% of the time spent walking, bending, reaching, stooping, lifting, and carrying 50+ lbs. with about 50% of that time spent helping/overseeing the sorting of materials.
• High School Diploma or equivalent
• At least 1 year in a leadership position in one of the following: operations/event coordination, Guest Services and communications, event, or campus sustainability/zero waste events
• Creative thinker and problem solver
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs
• Time management and the ability to excel in an unstructured environment
• Passion for driving environmental impact through both hands-on and administrative work
  
  

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.