Coordinator – CEO Communications at Delta Air Lines

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

The Global Communications team is a driving force in Delta’s journey to be a world-class consumer experience brand. Whether we’re speaking to frontline team members or industry reporters and government stakeholders, our team works to build trust and affinity with employees, customers, shareholders, and the communities we serve. We’re looking for strategic, collaborative communicators who have a passion for storytelling and innovative tactics to capture the hearts and minds of our employees while protecting and bolstering our brand and reputation with stakeholders around the globe.

Mission

We advance Delta’s reputation as an enviable employer brand powering our transcendence to a beloved consumer experience brand and business worthy of continued premium investment. We build trust among employees, customers, shareholders, and the communities we serve, using strategic communications counsel across four core Delta pillars: Culture, Reputation, Brand, and Business.

Responsibilities Include

• Collaborate with and support the CEO Communications team to position Delta’s CEO as a thought leader, humanize the individual with key audiences and position the CEO as the public face of the Delta global brand.
• Compile executive briefing material for events, videos, interviews and other CEO communications activities, including relevant background, talking points, and logistics information.
• Create and maintain weekly communications updates and reports to senior leaders, including the CEO.
• Collaborate with the CEO’s executive staff on scheduling and logistics for communications-related events and deliverables and assisting in prioritizing executive time.
• Support the CEO Communications team to identify key opportunities in public engagement; traditional, digital and emerging media; public speaking; and other opportunities to present the CEO as a thought leader and visionary in the travel industry and in business generally.
• Support the team on internal CEO communications, including employee engagement, internal videos and memo, Town Halls, company events and other employee-facing opportunities.
• Provide advance prep and in-person, day-of support for the CEO on communications events, including media appearances, public speaking and employee engagements.
  
  

What You Need To Succeed (Minimum Qualifications)

• Bachelor's degree in the field of communications or marketing or equivalent relevant experience.
• Experience in executive communications and support at the C-suite level is beneficial. Strong executive presence is essential.
• Best-in-class writing and editing skills.
• Ability to work quickly under deadline pressure.
• Ability to navigate a highly-matrixed, complex organization, develop strong peer relationships and challenge the status quo while driving alignment.
• Demonstrate creativity, innovation and industry knowledge in every assignment.
• Ability to thrive in a fast-paced, matrixed environment.
• Strong organizational skills with a quality and results-oriented approach.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience in executive communications.
• Communications experience supporting a major brand with a global presence.
• Experience in using PR tools such as Cision and TV Eyes.
  
  

Benefits And Perks To Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare