Administrative Medical Assistant at Comprehensive Community Action Program

Description

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

Job Summary

The Administrative Medical Assistant will be responsible for answering incoming calls, scheduling appointments, taking complete and accurate messages, registering and updating patient information, canceling and rescheduling appointments as well as checking patient insurance eligibility and confirming upcoming appointments. Perform a wide variety of administrative and general office duties to support medical staff members. Assist in obtaining and recording patient data in charts and reports. Respect the confidentiality of agency and clients.

WORK SCHEDULE DEMANDS

This is a full-time position, 37.5 hours a week.

Must be able to work evenings and rotating Saturdays as scheduled/needed.

Requirements

REQUIRED QUAIFICATIONS

• High school diploma/GED
• Medical Assistant Certification
• Microsoft word, excel, electronic medical record, medical terminology, typing
• Organizational and research skills
• Detail-focused
• Organizational skills
• Excellent communication skills for all levels of client, provider, and colleague interaction
• Must be able to clearly present information to patients and employees, be dependable and show initiative
• Professional and respectful telephone manner
• Current CPR (BLS) certifications
• Complete all required background checks
• Provide/maintain all required immunizations and/or vaccinations
• Bilingual in Spanish; preferred
  
  

Key Responsibilities

• Obtain and record patient data in charts and reports
• Schedule appointments
• Answer telephone in a courteous professional manner.
• Computer literate
• Paperwork, faxing, electronic messaging as needed
• Register and update patient information
• Adhere to agency policies and professional code of ethics
• Clean and stock working area/lab
• Alert appropriate person of supplies needed
• Answer phones in courteous manner
• Take accurate, legible phone messages and medication requests
• Secure department and end of shift if last to leave, unplug equipment, lock medication cabinets, and shut off lights.
• Receive and process patients, take vitals (BP, Wt., Ht., Pulse and Temp.)
• Obtain and record patient data in EHR (Vitals, Social Hx's, PHQ's, Lab results)
• Perform routine diagnostic test per FHS protocol.
• Urinalysis, hct, Hb A1c, blood glucose, lead tests and hCG (pregnancy test)
• Operate and maintain clinical equipment
• Scrub and sterilize instruments properly in autoclave
• Prepare patients for examinations and tests
• Properly dispose of medical waste and sharps
• Other duties as needed.
  
  

CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, marital status, familial status, military status, or any other characteristic protected by federal, state, or local law. This applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotions, terminations, layoff, recall, transfer, leaves of absence, compensation, and training.

Our Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 13 available paid holidays for full-time employees and some benefits are included for part-time employees.