Operations Supervisor at Akron Children's

Full Time Supervisor

M-F Days

For Plastic and Reconstructive Surgery

Summary

The Operations Supervisor is responsible for overseeing a small team of non-exempt and exempt employees, while managing the day-to-day operations and financial performance of up to one subspecialty practice, with additional oversight of one to two other locations within the region.

Responsibilities

• Oversee daily administrative and operational tasks.
• Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.
• Responsible for performance evaluations, disciplinary actions, and terminations.
• Coordinate daily operations to ensure efficient patient flow, optimize appointment scheduling, and minimize wait times.
• Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.
• Ensure compliance with company policies, procedures, and safety standards.
• Responsible for the ongoing development of employee engagement initiatives.
• Other duties as assigned.
  
  

Technical Expertise

• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in data analysis, financial management, and project management.
• Expertise in financial analysis, budgeting, and resource allocation.
• Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.).
  
  

Education And Experience

• Education: Associate's degree in healthcare administration required. In lieu of an Associate's degree, minimum 4 years of experience in healthcare administration is required. Bachelor's degree preferred.
• Licensure: N/A
• Certification: Certificate in Healthcare Management required within 2 years of the role.
• Years of relevant experience: Minimum 1 year of healthcare experience required.
• Years of supervisory experience: Minimum 1 year of people management preferred.
  
  

Full Time

FTE: 1.000000

Status: Onsite