User Experience Designer at TaxSlayer

UX Designer

Join the TaxSlayer family and help us shape the future of technology!

At TaxSlayer, we create products that simplify life—helping people spend less time on tasks they have to do and more time on what they love to do. Our team is passionate about excellence, whether we’re partnering with non-profits or building innovative solutions. Guided by our C.U.R.B. values—Customer-obsessed, Unified, Responsible, and Bold—we strive to make a meaningful impact every day.

About The Role

We’re seeking a talented and driven User Experience Designer to craft intuitive, engaging experiences across web, mobile, and multi-channel platforms. In this role, you’ll design solutions that address real user needs, balancing creativity with functionality and staying true to our brand voice and tone.

You’ll leverage a variety of UX tools and methods—such as heuristic evaluations, sitemaps, user flows, interviews, wireframes, interactive prototypes, design specs, and experience briefs—to bring ideas to life and tell compelling stories. Collaboration is key: you’ll work closely with UX leadership, product and project managers, business stakeholders, creative teams, and developers to deliver exceptional user experiences.

Job Summary

The User Experience Designer is responsible for creating intuitive, engaging, and consistent experiences across web, mobile, and cross-channel platforms. This role involves designing solutions that address user needs and business objectives through research, analysis, and creative problem-solving. The UX Designer will collaborate with product managers, developers, and other stakeholders to define requirements and deliver high-quality design artifacts, including user flows, wireframes, prototypes, and specifications.

Core Responsibilities

• Advocate for users by demonstrating empathy and understanding of their needs and goals.
• Define user experience requirements aligned with business objectives in collaboration with product management, technology, and marketing teams.
• Rapidly create prototypes, process flows, wireframes, and design specifications.
• Collaborate with stakeholders to develop use cases documenting business rules and expected customer behaviors.
• Conduct and analyze user research; incorporate consumer data and web analytics into design solutions.
• Participate in project reviews and promote adherence to UX design standards.
• Contribute to backlog grooming and agile processes.
• Other duties as assigned.
  
  

Key Outcomes

• Delivery of user-centered designs that improve usability and customer satisfaction.
• Positive feedback from usability testing and stakeholder reviews.
• Timely completion of design deliverables aligned with project timelines.
• Contribution to measurable improvements in product engagement and conversion rates.
  
  

Required Qualifications

Education & Experience:

• Bachelor’s degree in Human-Computer Interaction, Cognitive Psychology, Industrial Design, or a related field preferred, OR equivalent UX certification (e.g., Nielsen Norman Group, General Assembly), or comparable practical experience.
• Approximately 4 years of relevant design experience with a focus on software or equivalent combination of education and experience.
  
  

Skills & Competencies

• Proficiency in wireframing and design tools (e.g., Sketch, Figma).
• Strong understanding of User-Centered Design processes.
• Excellent communication and ability to influence through research and design expertise.
• Solid knowledge of:
• Human-Computer Interaction principles
• Responsive and adaptive design
• Material Design and Apple/Android interface guidelines
• Moderate understanding of HTML/CSS/JavaScript and mobile platforms (Android & iOS).
• Portfolio showcasing recent UX work.
  

Physical & Work Environment Requirements

• This is a hybrid (Augusta, GA or Charlotte, NC) or remote role.
• Work is performed in a standard office environment with minimal physical demands.
• Must be able to work at a computer for extended periods.
  
  

Apply today and don’t forget to opt in for text updates from our recruiting team!

What We Offer

At TaxSlayer we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.

• We offer flexible remote and/or hybrid work options when possible, depending on the role.
• Exempt Salaried employees receive a generous PTO bank, in addition to Paid Holidays.
• Insurance: Medical, Dental, and Vision insurance. Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family.
• 401K with 150% match on up to 3% contribution
• Performance-based bonus and salary review process
• Other offerings: Wellness Program, Life Insurance for employee, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Education Assistance, company-paid parking, on-site fitness facility, company store, and unlimited free coffee.
  
  

Please note: As a federal contractor, we are responsible to ensure our employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law