Chief Operating Officer at Team Housing Solutions, Inc.

Team Housing Solutions, a privately owned organization with over 30 years of proven experience, is in the midst of catastrophic success — growing fast and ready to scale even further. We’re looking for a bold, growth-minded Chief Operating Officer (COO) to help us harness this momentum and build the systems, teams, and strategies that will fuel our next era of expansion.

In this high-impact role, you’ll lead and scale our sales, business development, and marketing engines, driving the growth that powers our mission. You’ll also champion operational readiness and excellence across our rapidly expanding emergency response, basecamp services, and mission support operations — ensuring our organization thrives at every level.

This is a unique opportunity to turn extraordinary growth into sustainable success, guiding a passionate team through a transformational phase of innovation and leadership evolution.

This role is full-time and based at our headquarters in New Braunfels, TX.

Key Responsibilities

Operations & Service Delivery

• Oversee and strengthen operational capabilities to support rapid growth in emergency response, disaster recovery, event support, hotels, and basecamp services.
• Lead the development and execution of a new business vertical focused on large-scale event response, including international sporting events, and other major gatherings.
• Expand our existing hotel reservation vertical to provide comprehensive hoteling and accommodation support for diversified client base.
• Ensure scalable, high-quality service delivery across all field operations.
• Drive efficiency and readiness through standardization, performance management, and cross-functional coordination.
• Partner with HR and finance on workforce planning, resource allocation, and compliance to sustain operational growth.
• Optimize service delivery by utilizing technology such as our ERP system, Power BI, our hotel booking app, and other tools to streamline operations and enhance scalability.
  
  

Marketing & Brand Strategy

• Shape and lead a proactive marketing strategy aligned with business development objectives.
• Oversee brand positioning, messaging, and marketing campaigns to elevate market visibility and demand.
• Lead Capture and Proposal team in creating best in class proposals that win.
• Support proposal development and client engagement through compelling collateral and storytelling.
  
  

Sales, Business Development & Capture

• Build and lead a best-in-class sales and business development organization which targets federal, state, and commercial clients.
• Drive the full lifecycle of growth efforts—from lead generation to capture, proposal strategy, pricing, and contract award.
• Own revenue goals and pipeline development, ensuring consistent execution and measurable results.
• Implement tools, processes, and performance metrics to improve sales forecasting, pipeline health, and client retention.
• Develop strategic partnerships and customer relationships which fuel long-term growth and competitive advantage.
  
  

Organizational Leadership & Strategic Execution

• Serve as a key advisor to the CEO, ensuring the organization is aligned and resourced for long-term growth.
• Collaborate across departments to translate strategic goals into executable plans with measurable outcomes.
• Lead and develop high-performing, mission-aligned team of talented VPs across Operations and Sales.
• Champion a results-oriented, client obsessed culture grounded in accountability and excellence.
  
  

Qualifications

• 10+ years of executive leadership experience with a strong track record of driving sales, business development, or revenue operations.
• Deep experience in B2G or B2B sales, including capture management and proposal development in complex environments (e.g., government contracting, emergency response, logistics, or support services).
• Demonstrated success in scaling organizations or business units, with an ability to align operational capacity with growth.
• Exceptional leadership, team building, mentorship, and strategic planning skills.
• Strong analytical and decision-making capabilities with a bias toward execution.
• Bachelor’s degree required; MBA or relevant advanced degree preferred.