Team Lead - QC at Flux Resources

Personnel and Program Management: Ability to manage a team using clear and effective communication, ability to workload manage team members, ability to provide technical advisement to team members, and ability to address and escalate all personnel issues. Technical Knowledge: Disaster-related knowledge and background to accurately assess losses, damages, repairs, and replacement costs. Clear and Effective Communication: Customer service, excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders. Use of Technology: Proficiency in using claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.