Senior Director, Workforce Management at Vail Resorts

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary

The Senior Director, Workforce Management (WFM) Program will lead the end-to-end implementation and management of a large-scale workforce management program, driving innovation and change by reimagining workforce strategies and challenging conventional wisdom. This role requires a forward-thinking leader who is out front—anticipating business needs, synthesizing diverse perspectives, and prioritizing strategic initiatives with all levels of leadership inclusive of executives. The Sr. Director will empower teams to deliver results, foster a culture of accountability, and inspire passion for the company’s mission. The ideal candidate will demonstrate self-awareness, a commitment to personal and team development, and a drive to elevate inclusive practices across the organization.

Job Specifications

• Starting Wage: $155,949.76 - $199,493.34 + annual bonus + equity
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No
  
  

Job Responsibilities

• Program Oversight: Lead the WFM program with a strong governance framework, integrating innovative approaches and challenging the status quo to optimize workforce resources.
• System Implementation: Act as a forward-thinking liaison, anticipating needs and synthesizing multiple viewpoints to ensure successful system deployment and stakeholder alignment.
• Strategic Planning: Develop and execute a comprehensive, multi-year workforce management strategy, prioritizing the most impactful work and presenting new ideas through detailed analysis and contingency planning.
• Team Leadership & Development: Build and inspire a high-performing team, empowering others, holding them accountable, inspiring urgency, and unlocking their potential through authentic connections and ongoing development.
• Stakeholder Management: Connect authentically with stakeholders, listen to and draw out diverse perspectives, and build strong relationships across locations and functions to ensure mutual success.
• Change Management: Drive change by enrolling employees in a shared vision, clarifying goals, and fostering a culture of trust and inclusivity.
• Performance Monitoring & Reporting: Exhibit a passion for excellence, deliver measurable results, document workplans and communicate insights that inspire others to achieve great outcomes.
• Risk Management: Courageously take on risk, thoughtfully approach potential outcomes, and develop mitigation strategies to ensure minimal disruption.
• Continuous Improvement: Be curious about all facets of the business, proactively communicate innovation opportunities, and elevate workforce management practices through inclusive and equitable approaches.
• Budget Management: Manage program budgets with transparency, ensuring value delivery and alignment to executive-approved financial plans.
  
  

Job Requirements

Preferred Experience:

• Demonstrated ability to reimagine and lead change, challenge conventional wisdom, and innovate in workforce management.
• Proven track record of being out front—anticipating needs, synthesizing viewpoints, and prioritizing strategic work.
• Strong drive for results, decisiveness, and ability to empower and hold others accountable.
• Commitment to personal development, self-awareness, and creating future leaders.
• Ability to connect authentically, build trust, and foster strong relationships across diverse teams.
• Passion for the company’s mission and culture, inspiring others to deliver exceptional experiences.
• Demonstrated inclusive leadership, elevating diverse representation and equity in business practices.
  
  

Preferred Qualifications

• Bachelor’s degree in Business Administration,
• Project Management, Human Resources, or related field.
• Familiarity with Agile or Lean methodologies.
• Knowledge of labor laws and compliance requirements related to workforce management.
  
  

The expected Total Compensation for this role is $155,949.76 - $199,493.34 + annual bonus + equity. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
  
  

Full Time Roles Are Eligible For The Above, Plus

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
  
  

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 512913

Reference Date: 12/16/2025

Job Code Function: Mountain Operations