Global Demand Planner at EXALTA Group (formerly Tyber, Intech, Resolve)

This will be an onsite position located at any one of our US facilities. Must be able to work onsite at one of the following locations:

 Kenosha, WI

Naples, FL

Athens, AL, 

 Memphis, TN

Position Summary: As a Global Demand Planner, you will be responsible for developing and maintaining a reliable global demand forecast to support the company’s Sales & Operations Planning (SIOP) process. Your core mission is to anticipate customer needs—across both legacy and new products (NPIs)—by consolidating inputs from Sales, Marketing, sites operational teams, and through collaborative forecasting with key customers.

You will lead the monthly demand forecast cycle, ensure data integrity in planning tools, and drive alignment between commercial expectations and supply chain capabilities. By fostering close partnerships with strategic customers, you will enhance forecast visibility, improve responsiveness to market trends, and contribute to customer satisfaction and supply assurance.

This role is instrumental in aligning commercial ambition with operational execution, ensuring accurate demand signals to drive planning and decision-making. Reporting to the SIOP Director, the position is based in Rang-du-Fliers (France) or in the USA (Memphis, Kenosha, Naples or another key site in the network).

Key responsibilities:

Forecasting & Demand Planning

• Lead the monthly demand forecasting process, consolidating and validating data from key customers in collaboration with global sales teams and market insights


• Liaise directly with key accounts (joining sales customer appointments as relevant): 


• Responsible for high visibility of customer demand and requirements


• Drive customer collaboration, understand demand on program/ SKU level 2-12 months


• Establish and maintain a deep knowledge of market dynamics, business plan assumptions and future commercial focus


• Accountable to challenge and validate inputs and ensure that demand signals are reflected in demand plan


• Analyze historical trends, events impacts (out of stock, exceptional orders), and market dynamics to build a robust statistical baseline


• Drive demand consensus with key internal stakeholders and integrate agreed forecasts into planning systems (Intuiflow Demand Planning)


• Develop and maintain collaborative forecasting routines with key customers, aligning demand signals to improve visibility, responsiveness, and supply chain performance


• Capture accurately the demand emerging from CDMO+ business


• Identify forecast gaps against financial objectives and business plans, flag them for SIOP discussions

Product Lifecycle, including New Product Introductions (NPIs)

• Serve as the primary demand planning interface for NPIs demand planning, working closely with NPI teams, from early project phases to post-launch stabilization


• Collaborate with Sales, Marketing, Product Management, and Project Teams to:


• Estimate initial demand based on customer assumptions and comparable launches


• Track project calendars to align demand signals with launch timelines


• Secure early input into system forecasts to allow long-lead planning and capacity reservation


• Update forecasts iteratively based on customer feedback, order trends, and market reception post-launch


• Monitor NPI forecast accuracy and contribute to the continued improvement of launch readiness


• Support Make-to-Stock product list review on a quarterly basis, through detailed demand forecast enabling decision-making (new products to be included, products to be removed)

Cross-Functional Coordination

• Represent in regional and country supply chain networks and communities


• Actively support the long-term planning process and initiate/participate in SIOP meetings as needed


• Partner with Supply Planning to translate demand into actionable production and procurement plans


• Ensure regular forecast communication with Procurement, Operations, Finance


• Contribute to the monthly SIOP cycle by presenting demand trends, risks, and opportunities

Data & System Management

• Manage forecast entries and updates in planning systems (Intuiflow Demand Planning)


• Support improvement master data quality, segmentation logic, and statistical forecasting models into the Group Datawarehouse and systems


• Support reporting development and automation to enhance visibility and control

Performance Tracking & Continuous Improvement

• Accountable to identify improvement opportunities i.e., establish a framework that allows to reflect market requirements in factory planning processes


• Monitor KPIs including forecast accuracy, forecast bias, and product-level forecast adherence


• Identify root causes of variance and implement continuous improvement actions


• Conduct periodic reviews of demand patterns and recommend forecast model adjustments


• Contribute to best practice sharing and cross-functional training on forecast processes