HIM Technician II- Woodward at TriCore Reference Laboratories

Schedule: Monday - Friday 0900-1300 and other shifts as needed.

Location: Woodward

Job Summary

Responsible for processing all Legal, third-party, and patient release of information (ROI) requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Specialist must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s PHI and that all release of information is in compliance with the request, authorization, TriCore policy and HIPAA regulations.

Essential Functions

• Receive and respond to requests by opening mail, email, fax, assisting walk-ins and telephone inquiries in a timely manner for patient records, retrieving, tracking, and transmitting them appropriately in accordance with TriCore policies and procedures while safeguarding patient records and ensuring compliance with HIPAA standards.
• Documents and tracks patient requests daily.
• Reviews patient requests for medical records for completeness, accuracy, and compliance with regulations and policies and procedures.
• Protects the security of medical records to ensure that confidentiality is maintained.
• Arranges for release of routine and escalated requests for medical records to patients who present in the main lobby.
• Releases patient requests for medical records in accordance with policies and procedures.
• Assist with records management by performing the following:
• Access the online database of records stored.
• Verify documents to be retrieved from storage.
• Verify documents to be deposited for storage.
• Assist with training associates in the HIM Technician I position.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Assist with additional work duties or responsibilities as evident or required.
  
  

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Education

Meet one of the following:

• Associate degree in Health Information Technology
• High School diploma
  
  

Minimum Experience

• Associate degree in Health Information Technology plus 2 years’ experience in Health Information practices to include data privacy, regulatory requirements, electronic health records, medical records, filing and retrieval.
• High School diploma plus 4 years of health information experience to include data privacy, regulatory requirements, electronic health records, medical records, filing and retrieval.
  
  

Additional Requirements

• RHIT Certification