Resource Navigation Coordinator at Springfield Area Chamber of Commerce, Oregon

Description

United Way of Lane County, on behalf of the Early Childhood Hub, seeks an enthusiastic and engaged Resource Navigation Coordinator. We are creating a new closed-loop navigation and referral system for families with children from prenatal to age 6.

This role blends program development with hands-on family support. The Resource Navigator will work collaboratively with colleagues and providers to help build and refine the systems and tools that make referrals seamless. At the same time, they will work directly with families to understand their needs and provide personalized support and referrals while helping to reduce stigma and normalize asking for help as a natural and positive step for family well-being.

Over time, this position will help sustain and enhance the system to ensure it continues to meet the needs of families and partners across the county. This position is ideal for someone who enjoys creating structure from the ground up, building strong relationships, and supporting families with young children to access the resources and services they need.

The Resource Navigation Coordinator works closely with all UWLC staff and departments, particularly Early Childhood Hub staff, providers, nonprofit agency partners, community service groups, and government agencies. This position is connected to and engaged with local United Ways, United Way Worldwide colleagues, and Early Childhood Hubs across Oregon for continuous learning, growth and consideration of new ideas. This is a well-resourced grant funded position.

As the system evolves, a Community Health Worker Certificate may be required. Training will be provided if the selected candidate does not already hold this certification.

To best serve our community, we give preference to candidates who are bilingual in English and Spanish; a bilingual pay differential is available.

***INTERVIEWS: We anticipate holding first-round interviews on January 16, 2026, and will notify candidates selected for interviews by January 14, 2026***

Please submit a resume and cover letter to be considered for this position.

Key Responsibilities

The successful candidate will be able to perform each essential duty listed below at a satisfactory level, with or without accommodation:

• Ground outreach and family support efforts in anti-racism, while acknowledging and addressing systemic oppression, equity, wealth disparity, intersectionality, and other areas important to social justice.
• Collaborate in designing, implementing, and refining the new closed-loop navigation and referral system, including creating workflows, establishing processes, and contributing to ongoing improvements to support families and community partners effectively.
• Develop and foster positive, strategic relationships
• Receive and send referrals through Unite Us; Ensure timely and accurate data entry and tracking of referral outcomes.
• Communicate with all families using trauma-informed practices; develop and deepen relationships with families to better understand the needs and circumstances of the region's priority populations.
• Lead and participate in outreach efforts to recruit organizations into the navigation referral network.
• Develop deep knowledge of and connection to local and statewide resources for families
• See job description for full list
  
  

Job Requirements

Necessary Skills, Knowledge, & Education:

• Bachelor's degree in related field; ideally in Early Childhood Education, Social Work, Health Systems, Program Management, Business Administration or another related field; some work experience
  
  

OR Associates degree with two years related work experience;

OR equivalent combination of education and work experience.

• Experience or interest in building systems, programs, or workflows from the ground up
• Cultural humility and ability to work across diverse communities, including Latinx families
• Score 6 or higher on language proficiency testing
• Valid driver's license and reliable transportation
• See job description for full list
  
  

Preferred Skills

• Bilingual (English/Spanish); preference given to candidates who are also bicultural
• Experience in program evaluation, quality improvement, or data analysis
• Understanding of child development and early childhood education systems
• Experience with Unite Us platform
  
  

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. Research shows that women and people of color are less likely to apply for a job unless they meet 100% of the described qualifications. We are most interested in finding the best candidate for the position and encourage applicants to think broadly about how their lived and/or professional experience has prepared them to fulfill the duties of this position.

Salary & Benefits

The budgeted lifespan salary range for this position is currently $19.39- $27.15 per hour. Proffered salaries are determined by several factors including applicant's knowledge, ­­­skills, experience, position, equity, and market. We offer a bilingual pay differential for eligible employees.

United Way of Lane County offers a generous benefit package including: 4-weeks of PTO and 11 paid holidays; employer paid medical, dental, vision, and life insurance, access to short-term and long-term disability insurance; employee assistance program (EAP); and a 403(b) plan.

We have earned the Best Place for Working Parents business designation in recognition of our commitment to supporting working parents.

TO APPLY

Please submit your resume and cover letter.