Host/Hostess at Pier B Resort Hotel

Description

Host

We are seeking a friendly and professional Host to create a welcoming atmosphere for our guests and ensure they have a positive experience from the moment they arrive. The ideal candidate will be attentive, organized, and capable of managing guest flow efficiently while providing excellent customer service. Join our team and be a key part of delivering memorable experiences to our visitors.

Key Responsibilities

• Greet guests warmly and professionally upon arrival
• Manage reservations and seating arrangements to optimize guest flow
• Answer phone calls and respond to guest inquiries promptly
• Maintain cleanliness and organization of the host station and waiting area
• Coordinate with the service team to ensure timely seating and service
• Handle guest complaints or concerns with professionalism and courtesy
• Monitor wait times and communicate effectively with guests
• Assist with other front-of-house duties as needed
  
  

Skills And Qualifications

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to remain calm and professional in a fast-paced environment
• Previous experience in hospitality or customer service preferred
• Ability to work flexible hours, including evenings, weekends, and holidays
• Friendly, approachable demeanor with a positive attitude
• Basic computer skills and familiarity with reservation systems is a plus
  
  

We offer a dynamic work environment that values teamwork, growth, and exceptional service. Join us and be part of a vibrant team dedicated to creating memorable experiences for our guests.

Requirements

Employee Benefits Overview

Benefits

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.