Matchday & Events Fan Engagement Staff (Swell Squad) at San Diego Wave Fútbol Club

WE’D LOVE FOR YOU TO JOIN US!

San Diego Wave FC is committed to delivering a world-class experience for players, fans, and our community. As our club continues to grow, we are elevating the way we engage our supporters throughout the year. We're seeking individuals who bring professionalism, presence, and strong fan-facing skills to help create a memorable and consistent atmosphere at Snapdragon Stadium and beyond.

Role

The Swell Squad, Wave FC's fan engagement team, is an essential part of the Game Presentation & Fan Engagement department. Reporting to the Supervisor of Game Presentation & Fan Experience, Swell Squad members help deliver a high-quality, welcoming, and energy-driven fan experience at all home matches, community events, and club activations. The ideal candidate is confident, approachable, and committed to helping shape a polished and intentional matchday and events environment for Wave FC supporters.

Swell Squad Purpose: To support a premium matchday and events experience by driving fan interaction, elevating energy, and contributing to the club's overall engagement and brand presence throughout the season. As part of Wave FC's fan-facing team, the Swell Squad plays a key role in helping bring the club's story to life; welcoming supporters, shaping the in-venue atmosphere, and ensuring matchday and non-matchday moments feel connected, intentional, and uniquely Wave FC.

2026 Areas Of Impact

• Staff pre-game, in-game, and post-game engagement activations
• Interact confidently with fans on the concourse, in-seat, and field-level environments
• Support partner activations and sponsor-facing moments
• Execute matchday cues and engagement opportunities with consistency and professionalism
• Represent Wave FC at community events and club appearances
• Help maintain a continuous, welcoming, and fan-first atmosphere across the stadium footprint
  
  

Qualifications: We are looking for reliable, professional individuals who elevate the fan experience and contribute to a strong matchday and events culture.

Required Qualifications

• Strong communication skills with the ability to engage confidently with diverse groups of people
• Experience working in live event, hospitality, customer service, or fan engagement settings
• Approachable, energetic presence with strong situational awareness
• Ability to work in fast-paced environments and adjust quickly to direction
• Can-do attitude and ability to adapt and learn quickly to various responsibilities
• Must be available for all 15 home matches
• Scheduling is rotational; members will not work every match but must be fully available for coverage
• Flexibility to work evenings, weekends, and holidays
• Ability to stand for extended periods and work in outdoor weather conditions
• Ability to lift and carry up to 40 lbs
• Must be willing to work in various settings including stadium, community locations, and outdoor venues
• Valid Driver's License
• Previous sports, entertainment, or live event experience preferred
  
  

Preferred (but Not Required)

• Hosting, emceeing, or public-facing entertainment experience
• Freestyle movement, dance, or other performance-based movement abilities
• Soccer freestyle, flag work, or other stadium-safe specialty skills
  
  

Swell Squad Responsibilities

• Assist with setup, operation, and breakdown of matchday and event elements (tables, signage, props, engagement materials)
• Ensure event assets are properly maintained and returned after each use
• Support fan-facing engagement moments across multiple areas of the stadium
• Represent Wave FC at community and sponsor events, supporting activations, giveaways, and fan interactions
• Support the collection of fan data to enhance future engagement initiatives
• Collaborate with the Game Presentation team on matchday timing, cues, activities, and contests
• Assist with the preparation, coordination, and care of props, materials, and equipment used throughout the season
• Support cross-department needs on matchday and event days to ensure a seamless fan experience
  
  

Scheduling + Availability

• Must be available for all 15 home matches
• Rotational scheduling means members will not work every match, but full availability is required for swing coverage and operational balance
• Additional opportunities include community events, sponsor activations, media moments, and club appearances
  
  

This role is hourly base compensation is $20/hr.

Ready to Join the Swell Squad?

If you meet the qualifications and are excited about contributing to a premium matchday experience at a leading professional soccer club, we'd love to hear your story.

Please submit your resume and a brief cover letter describing your relevant experience and why you're a strong fit for the 2026 Swell Squad.

APPLY TODAY

Our people are our club. We believe different backgrounds and experiences bring new ideas and perspectives. We encourage talented candidates from underrepresented and underserved backgrounds to apply. We’re excited to welcome new members of our team who share our passion. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.