Customer Information Center/Call Center Summer Intern at Rockland Trust

Job Description

Rockland Trust is seeking a Summer Intern to join the team in the Customer Information Center/Call Center.

Being an intern is an incredible opportunity to gain real-life work experience, build professional skills and establish connections. Rockland Trust feels that internships should include meaningful work. As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. With the chance to collaborate across departments, interns at Rockland Trust can expand their network and gain valuable insights into their chosen field. Additionally, Rockland Trust fosters a supportive and caring culture encouraging interns to grow and find their path. We have witnessed many stories of interns building long-lasting careers at the Bank.

Rockland Trust is hiring for Summer Interns in the Customer Information Center/Call Center. Locations are flexible, with offices in Brockton, Franklin, Lowell, and Plymouth. This is an in-office position, Monday–Friday, 8:30 a.m.–5:00 p.m.

• This is a great opportunity to learn all about Banking Products while in college
• Are you looking for an opportunity to grow personally and professionally?
• Are you passionate about Customer Service?
• Do you enjoy learning new skills and making others feel valued?
• Do you have an interest in personal finance?
• If you answered yes, then we want to hear from you!
  
  

Responsibilities

At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have. Variety is the spice of life, and we have it in spades!

As a Summer Intern, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work . We have a fantastic training program that will prepare and support you throughout your career with ongoing classes.

Qualifications

• Rising Juniors or Seniors studying Business or related degree preferred
• Basic understanding of banking or finance
• Good communication, problem solving, and organizational/time management skills required
• Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance.
• Excellent Customer Service Skills
  
  

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award-winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.