Customer Engineer II, Google Workspace, SLED, Public Sector at Google

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

This role may also be located in our Playa Vista, CA campus.

The application window will be open until at least December 30, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Boulder, CO, USA; Austin, TX, USA; Chicago, IL, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with device management concepts, such as Application Programming Interface (API) and marketplace integrations for collaboration suites, migration or change management, or no-code and workflow automation services.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to travel up to 50% of the time.
  
  

Preferred qualifications:

• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
• Experience with on-premise and cloud-based productivity and collaboration solutions (e.g., chat, mail, video conferencing).
• Experience supporting or promoting to state, local agencies and higher education institutions.
• Experience in device and user management concepts such as MDM, Identity and Access Management (IAM), authentication, SSO, provisioning, security and compliance and third-party tools.
• Knowledge of regulatory and compliance frameworks, especially CJIS, FedRAMP or FISMA.
• Ability to effectively influence and communicate cross-functionally at C-level within prospect companies.
  
  

About The Job

As a Customer Engineer, you will partner with the technical Sales team as a Google Workspace subject matter expert to differentiate Google Cloud, productivity and collaboration solutions to customers. You will help prospective and existing customers understand the power of Google Cloud, explain technical features and solve problems for potential roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will have experience in cloud platform and Software-as-a-Service (SaaS) products, particularly productivity and collaboration tools. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact and the impact of the team as a whole.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $125,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
• Deliver product messaging for the Google Workspace by using slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents. Identify product blockers for roadmap prioritizations.
• Recommend administration strategies, deploy plans, change management solutions, and Cloud Security to implement a complete solution providing best practice advice to customers.
• Identify business and technical requirements, conduct technical discovery, and architect client solutions to meet gathered requirements, focus on expansion on customer's usage of Google Cloud products and overall GPS success.
• Travel to customer sites, conferences, and other related events as needed, and act as a public advocate for Google Cloud.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .