Justice Liaison - Remote in New Mexico at UnitedHealthcare

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

We are seeking a mission-driven and detail-oriented Justice Liaison to lead the implementation of the CMS 1115 Justice-Involved Reentry Waiver and oversee the JUST Health program within UnitedHealthcare. This role is responsible for coordinating care for justice-involved individuals, managing cross-sector partnerships, and ensuring accurate and timely data integration-including oversight of 834 enrollment files and other critical data sources. The ideal candidate will bring a solid understanding of justice system navigation and data-driven program management.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

JUST Health Program Management

• Serve as the primary program lead for the JUST Health initiative, ensuring alignment with state Medicaid goals and waiver requirements
• Coordinate with correctional facilities, behavioral health providers, and reentry organizations to deliver pre- and post-release services
• Monitor program performance, identify gaps in service delivery, and implement continuous improvement strategies
  
  

Waiver Implementation & Coordination

• Lead operational execution of the CMS 1115 Justice-Involved Reentry Waiver, including pre-release service delivery and post-release care transitions
• Ensure timely access to services such as MAT, peer support, CHW services, and behavioral health treatment
• Maintain compliance with CMS waiver protocols, timelines, and reporting requirements
  
  

Data Management & Integration

• Manage and interpret 834 enrollment files to identify justice-involved members eligible for pre-release services
• Reconcile enrollment data with correctional facility rosters and internal systems
• Integrate data from multiple sources (e.g., Medicaid systems, correctional health records, care management platforms)
• Maintain dashboards and reports tracking member engagement, service utilization, and waiver metrics
• Ensure data accuracy, timeliness, and compliance with HIPAA and CMS standards
  
  

Stakeholder Engagement & Training

• Function as liaison between the MCO, correctional institutions, courts, probation/parole, and community-based organizations
• Provide training and technical assistance to internal teams and external partners on waiver workflows, data processes, and justice-involved care coordination
• Represent the organization in state and local workgroups focused on justice-involved populations and Medicaid innovation
  
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Bachelor's degree in public health, Criminal Justice, Health Informatics, or related field or 3+ years of equivalent experience such as in Medicaid operations or justice system coordination
• Proficiency in Excel for data linkage tasks and data management
• Proven excellent communication, stakeholder engagement, and project management skills
• Reside in New Mexico
• Driver's License and access to reliable transportation
  
  

Preferred Qualifications

• Bachelor's degree and/or 7+ years of experience
• Experience with CMS 1115 waivers, 834 files, and justice-involved populations
• Familiarity with New Mexico's JUST Health program or similar reentry initiatives
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
  
  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.