Lead Background Investigator / Program Lead at KENTECH

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
  
  
  

Status: Conditional – Pending Contract Award

Classification: Senior Investigator (W-2 or Independent Contractor, TBD)

Role Overview

The Lead Background Investigator will serve as the primary program lead for KENTECH’s delivery of pre-employment background investigation services to the City of Oakland Fire Department. This role is responsible for investigative quality, compliance oversight, and primary coordination with City stakeholders.

Key Responsibilities

• Lead and oversee all background investigations conducted under the Oakland contract
• Ensure full compliance with POST standards, FCRA, California Civil Code, and City requirements
• Review and approve Personal History Statements (PHS)
• Conduct complex or escalated candidate interviews
• Perform final quality review and grading of investigative files prior to City submission
• Prepare and deliver complete investigative reports to Fire Department leadership
• Participate in Character Review meetings as requested
• Oversee investigator workload and surge capacity during academy cycles
• Serve as the primary point of contact between KENTECH and the City
  
  
  

Required Qualifications

• Extensive experience conducting public safety background investigations
• Demonstrated working knowledge of California POST Background Investigation standards
• Experience with DOJ and FBI Live Scan processes
• Strong report-writing, documentation, and decision-making skills
• Ability to manage high-volume investigations with strict deadlines
• Proven professionalism, discretion, and confidentiality handling