Manager, LP Technology at Ross Stores, Inc.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
  
  

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Manager, LP Technology is responsible for developing and driving the strategy, implementation, execution and ongoing maintenance of Loss Prevention technology. This is accomplished by leading Project Leads, Project Coordinators or Analysts and LP vendors to execute new technology rollouts or carry out maintenance of existing technology to ensure efficiency of field LP teams, reduce shortage, theft and maintain safe and secure environments. The Manager, LP Technology is also responsible for driving collaboration and communication with internal business partners (i.e. Store Operations, Store Planning, IT, etc.) and managing relationships with LP technology vendors to drive a high standard of service.

The base salary range for this role is $93,000 - $140,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions

Mitigating Theft & Fraud

• Develops and drives the strategy, implementation, and ongoing execution of Loss Prevention technology within the Ross Dress for Less and dd's Discounts organizations
• Leads installation of new technology and maintenance of existing inventory of technology & equipment (i.e. EAS, CCTV, domes, mirrors, alarm systems, etc.) to improve efficiency of field LP teams, reduce shortage, theft and maintain safe and secure environments
• Other duties as assigned
  
  

Maintaining Safe & Secure Environments

• May oversee or represent LP in store specific projects related to physical security equipment and safe and secure environments.
  
  

Minimizing Operational Shortage

• Monitors assigned projects to ensure they meet scope, timeline, and budget needs.
• Regularly analyzes areas of responsibility and develops recommendations to improve Loss Prevention technology and related processes to ensure efficiency throughout Ross and dd's discounts.
  
  

Developing Great People & Partnerships

• Leads and manages select Project Leads, Project Coordinators or Analysts that execute new rollouts from concept to completion or carry out maintenance of existing technology
• Serves as a liaison and subject matter expert for LP technology within the organization.
• Responsible for continuous collaboration and communication with internal and external business partners (i.e. Executive Leadership, Field LP, Construction, Store Planning, Purchasing, Store Operations, etc.)
• Manages LP technology vendor relationships and drives a high standard of service by managing and developing tools and processes to measure performance.
  
  

Competencies

• Developing Effective Teams
• Priority Setting
• Motivating Others
• Business Acumen
• Problem Solving
• Drives Results
• Managing & Measuring Work
• Planning
  
  

Qualifications And Special Skills Required

• Bachelor's degree in business or technology or equivalent work experience
• Minimum of 5 years of experience in retail, technology, or related field, including experience in product or project management
• Project Management Professional (PMP) Certification strongly preferred
• Excellent organizational skills, detail oriented.
• Excellent written and verbal communication skills, strong presentation skills.
• Excellent analytical skills and conceptual ability.
• Self-motivated individual who can be successful in a fast-paced environment.
• Demonstrated ability to cope with pressure and changing priorities.
• Maintains confidentiality concerning all projects.
• Computer Skills to include Microsoft Word, Excel and PowerPoint.
  
  

Physical Requirements/Ada

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

Up to 10%-15% travel. Will require occasional driving and/or traveling overnight for business functions or site visits.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities

Select LP Technology team members including Project Leads, Project Coordinators or Analysts

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.