Billing Manager at Holding Hands Pediatric Therapy & Adult Services

Department: Leadership

Location: Burbank, CA

Compensation: $85,000 - $115,000 / year

Description

We are seeking a highly skilled and detail-oriented Senior Accountant to join our dynamic finance team. This role is pivotal in ensuring the accuracy of the month-end close activities and financial reporting. The ideal candidate will possess strong technical accounting knowledge, expertise in payroll systems, and a proven ability to meet tight deadlines while maintaining high attention to detail.

Key Responsibilities

Essential Duties & Responsibilities

• Manage end-to-end revenue cycle operations, including charge entry, claims submission, payment posting, denials management, and accounts receivable follow-up.
• Oversee billing for behavioral health services (e.g., ABA, psychotherapy, assessments, group services), including CPT/HCPCS coding and modifiers.
• Ensure compliance with Medi-Cal, commercial payer contracts, DMHC, CMS, HIPAA, and California billing regulations.
• Supervise, train, and evaluate billing staff; establish productivity and quality benchmarks.
• Monitor payer trends, denials, underpayments, and audits; implement corrective action plans.
• Collaborate with clinical, intake, and authorization teams to resolve documentation and authorization issues.
• Prepare and analyze billing and A/R reports; present key metrics to leadership.
• Support payer audits, recoupments, and appeals.
• Maintain and improve billing workflows, internal controls, and written procedures.
  
  

Skills, Knowledge & Expertise

Required Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (or equivalent experience).
• Minimum 5 years of medical billing experience, including 2+ years in a supervisory or management role.
• Demonstrated experience in behavioral health billing (ABA and/or mental health strongly preferred).
• Strong knowledge of CPT, HCPCS, ICD-10, and payer authorization requirements.
• Experience with EHR and billing systems; advanced Excel skills preferred.
• Ability to interpret payer contracts and reimbursement methodologies.

Preferred Qualifications

• Experience with California Medi-Cal managed care plans.
• Familiarity with multi-site or multi-program behavioral health organizations.
• CPC, CPB, or similar certification.

Physical & Work Requirements

• Ability to work onsite in an office environment.
• Prolonged periods of sitting and computer use.
• Occasional lifting of files or materials up to 15 pounds.
  
  

Job Benefits

Why join the Holding Hands Team?

• Make a meaningful impact: Join a team dedicated to helping students thrive academically and socially.
• Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
• Professional growth opportunities: Take advantage of ongoing training and development to enhance your skills and advance your career.
• In addition to supporting our client's growth, we value providing our staff with various growth opportunities to continue reaching their career goals by providing training opportunities for different modalities, supervision, and mentorship.
• Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.
• DEI training for all new hires
• Monthly staff DEI support group

Benefits & Perks!

• 401(k) with a company match
• Sick/mental wellness time off
• Paid Time Off
• Medical, Dental, and Vision Insurance Package
• Unlimited Referral Bonus
• Annual Performance Reviews with opportunity for pay increases
  
  

Holding Hands is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression. Holding Hands Inc. does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities/operations. These activities include staffing on cases, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, families, and our vendors.

Holding Hands will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Holding Hands is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.