Business Development Representative, AI Trust Solutions (Contractor) at TrustLab

Location: Remote (prefer US-based) or Hybrid (San Francisco Bay Area)

Employment Type: Contractor (part-time, 20-30 hours/week), with opportunity to grow into full-time

About Trust Lab

TrustLab is a Series-A, VC-backed startup founded by ex-Google executives and industry leaders in AI and digital Trust & Safety. We build AI + human evaluation systems that help enterprises deploy AI agents and GenAI applications with confidence, safety, and measurable quality. Since 2019, we’ve partnered with some of the world’s largest technology platforms, media companies, and governments. Today, we’re expanding into our next major product chapter: SuperviseAI, a platform for monitoring, evaluating, and improving AI agents in production.

Our mission with this new product offering is simple but ambitious: make AI systems more predictable, trustworthy, and aligned with real-world outcomes.

The Opportunity

This is not a traditional BDR role. You’ll be one of the first go-to-market hires supporting SuperviseAI at a critical inflection point. Your work will directly shape:

• Which customers we build with
• How we position AI agent oversight as a category
• How the product evolves based on real customer signals
  
  

You will work closely with the CEO, product, and engineering leadership to identify, engage, and secure 2–3 design-partner customers who will help define the future of SuperviseAI.

If you’re excited by early-stage ambiguity, technical conversations, and having real influence well beyond “setting meetings,” this role is for you.

What You’ll Own

Pipeline & Market Creation

• Build top-of-funnel pipeline through thoughtful outbound: cold outreach, warm intros, referrals, and ecosystem connections
• Target senior stakeholders (VP+, Head of AI/ML, AI Platform, Product, Trust & Safety, Compliance)
• Develop compelling, informed outreach that resonates with teams deploying AI agents and GenAI apps
  
  

Design Partner Acquisition

• Identify companies that are strong candidates for early Proof-of-Concept and design partnerships
• Qualify prospects based on technical maturity, urgency, and feedback potential
• Help structure early conversations that balance sales, discovery, and co-creation
  
  

Product & ICP Feedback Loop

• Act as a frontline signal-gatherer for:
• Customer pain points Buying triggers Competitive alternatives
• Language that resonates (or doesn’t)
• Synthesize insights back to product and leadership to refine ICP, messaging, and roadmap priorities
  
  

Executive-Level Collaboration

• Partner directly with the CEO and leadership team to move high-value prospects forward
• Help prep conversations, demos, and follow-ups for senior-level meetings Learn how early enterprise deals are shaped from first touch through design partnership
  
  

Sales Operations & Rigor

• Maintain strong outreach velocity across email, LinkedIn, and calls
• Own CRM hygiene, pipeline tracking, and experiment-driven iteration on outreach strategies
• Continuously refine sequences, targeting, and messaging based on performance data
  
  

What We’re Looking For

Experience & Mindset

• 2+ years in business development, sales, partnerships, or a similar customer-facing role
• Comfort operating in early-stage environments where playbooks are still being written
• Bias toward action, experimentation, and continuous improvement
  
  

AI & Technical Curiosity

• Strong interest in AI agents, GenAI applications, and how real companies deploy them
• Ability (or eagerness) to understand and explain technical concepts at a high level
• Excited to help educate the market on a new category (AI agent oversight & evaluation)
  
  

Communication & Presence

• Clear, confident written and verbal communicator
• Comfortable engaging senior technical and business leaders
• Able to ask smart questions and guide discovery conversations
  
  

Tooling & Execution

• Fluent with LinkedIn, Google Workspace, and modern prospecting tools
• Experience using outreach automation tools (e.g., HeyReach, Apollo, HubSpot, etc.)
• Highly organized and able to manage parallel outreach and follow-ups
  
  

Why This Role Is Compelling

• Real ownership: Your work directly impacts product direction and early customer wins
• High exposure: Work side-by-side with experienced founders and operators
• Category creation: Help define how enterprises think about AI agent quality and trust
• Career acceleration: Gain firsthand experience in early enterprise GTM, not just lead-gen
• Growth potential: Opportunity to expand scope or convert to full-time as the business scales
  
  

Culture & Values

At TrustLab, we care deeply about how we build — not just what we build.

• Integrity & Trust: We operate with empathy, honesty, and high standards
• Mission-Driven: We believe AI trust is both a business necessity and a societal good
• Collaborative & Curious: We value learning, debate, and shared ownership
  
  

Flexible & Human: We support remote work, autonomy, and sustainable pace