Internal Client Care Coordinator – Where Compassion Meets Coordination at Comfort Keepers

Date: 6 hours ago
City: Allentown, PA
Contract type: Full time
Benefits:

  • CK Rewards and Recognitions
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Now Hiring: Internal Client Care Coordinator (Full-Time)

Be the steady heartbeat behind exceptional care—where compassion, coordination, and human connection come together.

Comfort Keepers is seeking a full-time, in-person Internal Client Care Coordinator to support our regional offices in Stroudsburg, Bethlehem, Allentown and Quakertown. This role is Monday through Friday, 8:30 AM to 5:00 PM, and requires a consistent presence across all designated locations.

Why This Role Matters

  • Join a mission-first team that leads with empathy and purpose
  • Real opportunities for growth and leadership
  • Paid time off and benefits eligibility
  • A collaborative, people-centered culture
  • Direct impact on the quality of care our clients receive


What You Bring

  • Age 18+
  • Valid driver’s license & proof of auto insurance
  • High school diploma or equivalent
  • 2+ years of relevant experience preferred
  • Sales experience a plus (not required)
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong communication, organization, and follow-through
  • Calm, confident multitasking under pressure
  • Reliable transportation & ability to work in person across all designated offices


What You’ll Do

  • Respond promptly to client inquiries and coordinate in-home assessments
  • Match caregivers to clients based on skills, needs, and availability
  • Build and maintain strong, trust-based relationships with clients and families
  • Troubleshoot service issues and ensure timely, high-quality care delivery
  • Collaborate with providers and internal teams
  • Maintain accurate documentation and client records
  • Support scheduling, communication, and daily operational flow
  • Maintain a consistent, in-person presence Monday–Friday, 8:30a–5p


What Sets You Apart

  • A polished, professional, and positive presence
  • Exceptional attention to detail and follow-through
  • A natural connector who builds trust quickly
  • A passion for helping people and keeping systems running smoothly


Immediate Opening — Your Impact Starts Here

Apply online today: Comfort Keepers Careers

View all open opportunities: Comfort Keepers Careers

Prefer to talk? Call 888‑450‑0890

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