Director of Strategic Administrative Services at NCAA

Job Function: This position is the CFO’s right-hand person, focused on keeping all key initiatives on schedule. This position will amplify the CFO’s strategic bandwidth by prioritizing execution and shielding focus, orchestrating cross-functional alignment across diverse administrative units, and embed cultural cohesion, stakeholder trust, and transformation momentum. The Director will serve as liaison among CFO direct reports and enterprise stakeholders.

 

Job Responsibilities    

• Own and translate Administrative Services strategy into operational cadence, leading cross-functional project coordination, removing execution friction, and aligning all direct-report functions on priorities and business rhythm to ensure effective collaboration and progress.

• Drive and strengthen culture-building efforts by facilitating off-sites and team development activities, preparing agendas and content for leadership meetings, analyzing engagement survey results, and partnering with administrative services teams to design professional and team development programs.
• Work with Administrative Services departments to develop and track KPI’s, and progress against the CFO's organizational strategic goals.

• Establish and drive regular reporting routines using agreed-upon reporting templates, and presentation tools, and dashboards to communicate goals and project progress to the CFO.
• Develop and manage the CFO’s budget and work with Administration Services leaders to develop, review and present the overall administrative services budget to leadership on a regular basis.
• Develop strategic communications from the CFO, and Administrative Services, and drive internal storytelling as needed.
• Lead Administrative Services change management initiatives, while improving stakeholder engagement and trust measurably through communications and access.
• Prep the CFO for internal and external executive level meetings, and committee and Board meetings.

• Other duties as assigned.

 

Job Requirements      

• Education Required  Bachelor's degree required; Advanced degree preferred.

• Minimum 5 years of experience in finance, operations, technology, strategy, or consulting.

• PMP or similar certification preferred.
• Experience in complex, matrixed environments (e.g., higher ed, athletics, nonprofit, government, or enterprise).
• Proven success driving strategic initiatives with or for C-suite leaders.
• Experience in organizational transformation or strategic change roles.
• Significant and demonstrable experience with PowerPoint and other visual communication mediums.
• Experience with DOMO, or other data visualization platforms preferred.
• High-level synthesis across finance, operations, technology, and HR.
• Change leadership, executive communications, and cultural fluency.
• Stakeholder engagement and inclusive governance.

• Operational rigor, EQ, and discretion.
• Estimated Travel Required <50%
• This position will be based out of the national office in Indianapolis, Indiana.  Current work environment is hybrid; 3 days in the office and 2 days are remote.

 

Key Competencies

• Teamwork: Can effectively work together with other people and collaborate to achieve a common goal or to complete a task in the most effective and efficient way.
• Project Management: The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project
• Effective Communication: Can exchange ideas, thoughts, opinions, knowledge, and data so that the message is understood with clarity and purpose.
• Stakeholder Focus: Is dedicated to meeting the expectations and requirements of internal and external stakeholders, gets first-hand stakeholder information and uses it for improvements in products and services, acts with stakeholders in mind, establishes and maintains effective relationships with stakeholders and gains their trust and respect through honesty, integrity, authenticity, and inclusivity.
• Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately, has broad knowledge and perspective, is future oriented, can articulately paint credible pictures and visions of possibilities and likelihoods, can create competitive and breakthrough strategies and plans.

 

Core Values    

• LEADERSHIP| We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics.
• INCLUSION| We seek and incorporate different perspectives and experiences to drive innovation and impact.
• COMMUNICATION| We commit to an environment of openness to build trust and make timely decisions.
• COLLABORATION| We work together, based on mutual respect, to lead and serve our stakeholders.
• ACCOUNTABILITY| We take ownership for our actions and results to add value every day.
  

Equal Opportunity Employer

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