Manager Distribution Training at Salt River Project

Requisition ID: 19604

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

Benefits

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking
  
  

Summary

The Manager of Distribution Training Services is responsible for leading the development and implementation of comprehensive training strategies and programs within Distribution Grid Services (DGS). These initiatives aim to enhance and expand employee expertise and capabilities to advance workforce safety, service reliability, and adoption of new technologies across utility operations and skills while aligning with the organization’s strategic objectives. The Senior Manager oversees the creation of training materials for design, scheduling, and other roles in DGS, manages professional staff members, and ensures that all training meets organizational needs, industry standards and best practices to enhance operational efficiency and safety.

What You'll Do

• Leads the development and implementation of mid-to long term strategic plans for training programs for business units within Distribution Grid Services ensuring alignment with organizational goals and driving impactful results that support long-term corporate objectives and satisfy regulatory requirements.
• Leads a team of training professionals and subject matter experts in multiple disciplines, fostering a collaborative environment to deliver high-quality training solutions that enhance employee performance and contribute to strategic organizational effectiveness.
• Establishes operational objectives and delegates assignments to meet organizational priorities.
• Collaborates with cross-functional teams and stakeholders at all levels to identify training needs, develop customized training solutions, and support of corporate and departmental objectives.
• Leverages and implements technology and innovation in the development of training solutions to meet evolving business needs
• Maintains awareness of industry trends and technological advancements in training development and delivery making strategic decisions to keep the organization at the forefront of innovation.
• Evaluates the effectiveness of training programs through assessments and feedback, making necessary adjustments for continuous improvement and optimal strategic impact.
• Fosters a culture of continuous learning and professional development, empowering employees to grow and contribute to the organization’s success.
• Manages relationships with external training providers.
• Establishes and manages the departmental resources, making prudent decisions to maximize resources and support training initiatives.
  
  

What It Takes To Succeed

• Demonstrated vision and strong understanding of adult learning principles and delivery methods.
• Excellent leadership skills, including managing multiple, cross-departmental projects, negotiating with team members, other leaders, business partners and other support personnel.
• Ability to make decisions while balancing competing requirements and priorities.
• Ability to plan and organize work in a dynamic environment.
• Encouraging collaboration between team members and business partners.
• Ability to build effective relationships.
• Strong written and verbal communication skills.
  
  

Experience

A minimum of 8 years of related experience is required (if no degree, 12 years of relevant experience or an equivalent combination of education and related experience totaling 12 years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.