VP of Campus Operations, 2 Hour Learning (Remote) - $200,000/year USD at Crossover

Trust is the foundation of every campus. This position ensures that trust is consistently established, safeguarded, and maintained across all locations.

You will serve as the national lead for campus operations—not just on paper, but in day-to-day execution. You'll manage, develop, and hold accountable a distributed network of more than 30 Campus Coordinators and Lead Campus Coordinators who function as the operational core and first point of contact at each school. When operational failures, inconsistencies, or site-level risks arise, they become your responsibility.

This position was created because operational excellence at a single site is insufficient. Families rightly expect uniform standards of safety, hospitality, professionalism, and responsiveness across all campuses. You will design the policies, playbooks, and management infrastructure to deliver on that expectation. You'll uncover weaknesses, eliminate ambiguity, and create standardized operating procedures that preserve both accountability and human judgment.

If you've ever observed a geographically distributed team and recognized that "this functions adequately, but could be significantly more consistent, scalable, and professional," this role is designed for you.

What You Will Be Doing

• Oversee the Campus Coordinator function at the national level, including recruiting, onboarding, coaching, performance evaluation, and terminations as necessary
• Design and standardize all site-level operational policies, spanning safety and compliance to family engagement and front-of-house delivery
• Collaborate with Campus Coordinators and Lead CCs to surface policy deficiencies, recurring challenges, and implementation inconsistencies, then resolve them systematically
• Develop comprehensive playbooks, standard operating procedures, and training resources that convert organizational expectations into consistent campus behavior
• Define performance benchmarks, review cycles, and escalation protocols to ensure rapid and uniform issue resolution
• Conduct regular operational audits of campuses to confirm that policies are comprehended, implemented, and enhancing outcomes for families and staff
  
  

What You Won’t Be Doing

• Operating a single campus on a daily basis
• Managing facilities improvements or construction initiatives as your primary responsibility
• Creating policies that exist only in documentation without influencing actual practice
• Functioning as a passive HR liaison rather than a hands-on people leader
• Tolerating "this campus has always done it this way" as justification for deviation
  
  

VP Of Campus Operations Key Responsibilities

Guarantee that every campus delivers consistent, high-quality execution by directing the Campus Coordinator function, defining operational policy, and enforcing clear performance standards across all teams.

Basic Requirements

• 7+ years in operations leadership, people management, or multi-site environments where consistency and execution matter
• Proven experience hiring, coaching, and performance-managing front-line operational leaders at scale
• Strong judgment around safety, compliance, customer experience, and risk management
• Demonstrated ability to identify policy gaps and turn ambiguity into clear, usable standards
• Comfortable delivering direct feedback and making hard calls when performance falls short
• Ability to travel up to 50% across U.S. campuses
• Based in the U.S. and authorized to work without sponsorship
  
  

Nice-to-have Requirements

• Experience in education, hospitality, healthcare, or other high-trust, people-facing environments
• Background building centralized training, playbooks, or operational standards for distributed teams
• Experience managing managers (player-coach to leader-of-leaders transition)
  
  

About 2 Hour Learning

Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.

They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

2 Hour Learning is reprogramming learning for the AI era.

Here’s How They’re Fixing It.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5714-US-Paterson-VPofCampusOper