Business Analyst at Leader Dogs for the Blind

Leader Dogs for the Blind, an international organization based in Rochester Hills, Michigan, has been empowering individuals who are blind or low vision for over 85 years. We provide comprehensive guide dog services and orientation and mobility training, equipping individuals with lifelong skills for safe and independent daily travel. Our life-changing work is provided free of charge, and we are 100% philanthropically funded. Our mission is driven by 191 dedicated team members and more than 1,000 volunteers who advocate alongside our clients to create a more equitable world.

Why work at Leader Dogs for the Blind?

• Medical, Dental and Vision Insurance after 30 days of employment
• Employer paid life insurance
• Employer paid disability insurance
• 401k with employer match
• Flexible spending account
• Paid time off front loaded on first day of employment
• Annual merit-based pay increases
• Dog friendly office
  
  

SUMMARY

This position is responsible for providing strategic and tactical support to the organization by collecting, integrating, organizing, analyzing and interpreting the data to provide creative solutions. The Business Analyst performs data and process analysis in response to business needs and develops rules and methodologies for effective data management through use of various analysis tools and computer systems technology.

Essential Duties And Responsibilities

• Assures the integrity of organizational data, including data extraction, storage, manipulation, processing and analysis.
• Supports data analysis with standard statistical methods and provides recommendations and solutions that support strategic plan initiatives and other operational metrics.
• Researches, reports, and analyzes of data across all client, team, web site, and canine sources and other operational metrics as requested.
• Assists in the development and maintenance of internal and external dashboards and other reporting tools.
• Assists in defining and documenting business process, strategic fit and primary objectives thereof. Identifies and validates the key business requirements including return on investment.
• Participates in ongoing decisions concerning data collections, methodology, and data analysis.
• Performs other duties as assigned.
  
  

EDUCATION AND EXPERIENCE

3-5 years of relevant experience in process analysis, statistics, computer science, mathematics, MIS, or related field. Previous experience in a guide dog-related business strongly preferred.