Account Director - Hybrid at Vendi

We’re Hiring: Account Director

Vendi is seeking an experienced Account Director to join our growing account service team. This senior-level role is perfect for a strategic thinker and relationship builder who thrives on delivering exceptional marketing results.

As an Account Director, you’ll serve as a trusted client partner and strategic leader—responsible for managing key relationships, driving business growth, and overseeing the development and execution of integrated marketing strategies. You’ll lead and mentor account management teams while balancing big-picture vision with hands-on execution.

What We’re Looking For

The ideal candidate is a true strategic partner—someone who builds lasting relationships through insight, excellence, and collaboration. You understand both the business and human side of every challenge, and you navigate strategy, creativity, and client experience with ease.

Key accountabilities

• Client leadership and relationship management
• Build and deepen senior-level client relationships, serving as a trusted advisor and growth partner
• Acquire thorough knowledge of each assigned client’s industry, business objectives, competitive landscape and target audience(s)
• Lead regular strategic check-ins and business reviews to ensure client satisfaction and identify growth opportunities
• Proactively anticipate client needs and deliver solutions that drive measurable business results
• Confidently initiate and lead critical conversations with clients on strategy, performance and recommendations

• Strategic planning and execution
• Develop comprehensive marketing strategies and annual plans that align with client business objectives
• Lead strategy development for marketing, media, digital, web and integrated campaigns
• Leverage research, data, analytics and market trends to inform strategic recommendations and campaign development
• Collaborate with internal teams on strategy development, campaign planning and creative briefs
• Present and sell strategies, plans, analysis and results to clients with confidence and clarity

• Business development and growth
• Proactively identify and develop new business opportunities within existing client accounts
• Create compelling proposals, estimates and presentations for new projects and scope expansions
• Contribute to agency new business efforts, including proposal development and pitch presentations
• Manage account financials, including budgets, scopes, forecasts and profitability
• Set growth goals for assigned accounts and develop key account plans for achieving them

• Team leadership and mentoring
• Provide strategic direction and day-to-day guidance to account management team members
• Mentor and develop account managers and coordinators, fostering their professional growth
• Train team members on client brands, industries, products, services and audience behaviors
• Set clear expectations and provide constructive feedback to support team performance
• Lead by example, demonstrating excellence in client service, strategic thinking and problem-solving
• Be a culture carrier; embody our core values, promote kindness, collaboration and creativity, and continually evolve how we work

• Thought leadership
• Represent the agency at industry events and through public speaking engagements
• Contribute to agency thought leadership initiatives through blog posts, white papers and presentations
• Share client industry insights and relevant trends with internal teams
• Stay current on marketing, media, technology and industry developments that impact client businesses
  

Day-to-day responsibilities

• Lead client meetings, presentations and strategic discussions with senior stakeholders
• Oversee project timelines, budgets and team workflows to ensure deliverables meet quality standards and deadlines
• Collaborate with creative, media and web teams on project/campaign development and execution
• Review and approve campaign performance reports, providing insights and optimization recommendations
• Oversee complex projects including multi-channel campaigns, brand development, primary research and website development
• Monitor client budgets and ensure accurate tracking and reporting
• Facilitate internal strategy sessions, brainstorms and plan/creative reviews to maintain alignment with overarching strategy and project goals
• Conduct regular team meetings to review project status, address challenges and prioritize workloads
• Respond to client inquiries and requests with urgency and professionalism
  
  

Education and experience

• Bachelor’s degree in marketing, advertising, communications or related field
• Minimum of 7-10 years of experience in marketing or advertising
• At least 3-5 years of experience in an account management role
• Agency experience is required
  
  

Required Skills And Competencies

Strategic and analytical skills

• Strong strategic planning capabilities with the ability to translate business objectives into actionable marketing plans
• Proven data analysis experience with the ability to derive insights from campaign performance metrics
• Experience utilizing market research to inform strategy and decision-making
• Deep understanding of marketing disciplines, including brand strategy, digital/social media, media planning and analytics
• Solid understanding of the creative development process and digital technologies
• Business acumen with understanding of budgeting, forecasting and profitability management
  
  

Leadership and management skills

• Calm, accountable leadership balanced with empathy and a team-oriented spirit
• Experience mentoring and developing high-performing teams
• Experience managing cross-functional teams and facilitating collaboration across departments
• Strong decision-making skills with the ability to balance multiple stakeholder needs
  
  

Communication and relationship skills

• Exceptional written and verbal communication skills with the ability to articulate complex ideas clearly
• Polished presentation skills with confidence in presenting to high-level stakeholders
  
  

Organizational and project management skills

• Proactive mindset with the ability to anticipate needs and potential obstacles
• Exceptional organizational and planning capabilities with meticulous attention to detail
• Efficient time management with the ability to prioritize effectively
  
  

Professional attributes

• Creative. Develops and applies innovative yet practical ideas and approaches.
• Collaborative. Works collaboratively with other team members toward reaching common goals. Respects ideas and opinions of others.
• Kindness. Treat others with respect, empathy and understanding, especially during stressful or challenging moments.
• Curiosity. A critical thinker who digs in to solve problems. Loves to learn new things.
• Initiative. Seeks new challenges and responsibilities. A self-starter who anticipates needs and is persistent in overcoming obstacles.
• Integrity. Demonstrates unwavering honesty and transparency.
• Respect for diversity, equity, inclusion and belonging. Treats team members, partners and clients with respect, regardless of gender, race/ethnicity, culture, religious affiliation, ability or sexual orientation. Promotes a fair and inclusive professional work environment.
• Professional. Respects the ideas, expertise, talents and feelings of others. Is positive, courteous and punctual.
• Reliable. Can be counted on to be responsive and follow through on assignments and client requests in a timely manner.
• Judgment. Consults with others in dealing with difficult situations. Consider alternatives and consequences before making a decision. Recognizes errors and works to correct them.
  
  

We offer a competitive salary, annual profit-sharing bonus, unlimited PTO, remote work options, flex summer hours and great health, disability and retirement benefits.

We will be accepting application until January 15th or until filled.