Quality Assurance Manager at Winchester Interconnect

At Winchester Interconnect, we always do the right thing, the right way.

Winchester Interconnect is committed to inspiring the most innovative teams. We foster a dynamic, inclusive environment that thrives on collaboration and continuous growth. We hire exceptional people, celebrate wins, empower employee growth, and provide opportunities to thrive. Winchester is where potential transforms into purpose, and every team member plays a vital role in shaping our shared success.

Position Summary

Reporting directly to the General Manager, the Quality Assurance Manager is the Engineered Cables division leader for the Quality Management System (QMS) and the champion for our "Zero Defect" culture. You will lead all aspects of quality for our custom-engineered cables, which are designed for the most demanding applications in the world—from mission-critical aerospace and defense programs to demanding harsh-environment industrial applications.

This role is responsible for ensuring absolute compliance with AS9100, ISO9001, and all customer/industry requirements. You will strategically manage the quality team to drive business-level results, focusing on the reduction of RMAs, improvement of first-pass yield, and partnering with all departments to build quality into every process.

Qualifications & Requirements

• Bachelor’s degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field.
• 7+ years of progressive quality assurance experience in a complex manufacturing environment.
• 3+ years of experience in a quality leadership or management role is required.
• Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR regulations.
• Expert-level knowledge of AS9100D and ISO9001:2015 standards and direct experience leading customer and 3rd-party certification audits.
• Direct experience in the aerospace, defense, or similar high-reliability (e.g., space, medical, sub-sea) industry is required.
• Demonstrated knowledge of ITAR/EAR compliance requirements and their integration into a Quality Management System.
• Demonstrated ability to perform robust Root Cause Analysis (8D, 5-Why, Fishbone) and implement effective, permanent corrective actions.
• Proven experience with core quality tools, including PPAP, FAI (First Article Inspection per AS9102), and APQP.
• Working knowledge of key industry standards (e.g., WHMA-A-620, IPC-A-610, UL, CSA, DOD).
• Lean Six Sigma (Green or Black Belt) certification is strongly preferred.
• Must be an analytical thinker with the ability to interface directly with customer engineering and quality resources.
  
  

Our core values - Accountability, Collaboration, and Empowerment (ACE) - are the foundation of how we operate and drive success. You will take ownership of your contributions, collaborate with a team that gets stuff done, and be empowered to innovate and pursue bold initiatives that drive our business forward.

Are You Our Next ACE?

• Lead, maintain, and continually improve the AS9100/ISO9001 Quality Management System, ensuring all business unit certifications are audit-ready at all times.
• Manage the business unit's internal audit program and the calibration system to ensure full compliance with QMS standards.
• Lead and mentor the quality team (inspectors, engineers, technicians), setting clear expectations, managing performance, and fostering professional growth and cross-training.
• Serve as the primary quality point of contact for customers and regulatory bodies, confidently leading customer audits, program reviews, and communications on all quality-related matters.
• Oversee the Corrective and Preventive Action (CAPA/CAR) process, ensuring robust root cause analysis and effective, permanent solutions to reduce RMAs and internal non-conformances.
• Lead the Material Review Board (MRB) process to ensure timely and proper disposition of all non-conforming material, both internal and supplier-caused.
• Define, track, and visibly report on key Quality KPIs (e.g., Cost of Poor Quality (CoPQ), RMA rate, First Pass Yield, Scrap) and use this data to drive strategic improvement initiatives that impact Revenue & EBITDA.
• Actively participate in contract review to ensure all quality, technical, and compliance requirements are identified, understood, and achievable before acceptance.
• Partner with Supply Chain to manage the Supplier Quality program, including supplier audits, performance scorecards, ensuring proper flow-down of customer requirements, and ensuring timely resolution of supplier corrective actions (SCARs).
• Collaborate with Engineering on New Product Introduction (NPI), leading all quality planning (APQP), FAI activities, and development of inspection and test plans.
• Champion a business unit-wide "Built-in Quality" culture, holding all departments accountable for their role in quality and leading by example with a positive, engaged, and "get stuff done" attitude.
  
  

Systems You’ll Use

• Google Workspace
• Smartviews
• Salesforce
• Planful & Various reporting tools
• ADP & Syspro
• AwardCo
  
  

Pay Transparency

Winchester Interconnect Corporation is committed to pay transparency. The pay range for this position is $120,000 - $150,000 per year. Exact salary will be contingent upon your experience, education, skills, and any other factors Winchester Interconnect Corporation considers relevant to the hiring decision.

For a sneak peek into some of our benefits and to learn more about our career opportunities, click here https://www.winconn.com/jobs/.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Winchester Interconnect complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Winchester Interconnect expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

• Candidate Inquiries Only-No Third-Parties***
  
  

Revised-August 2025