Intern, Retail Event Specialization at USA Baseball

At USA Baseball, we are on the lookout for passionate people who truly believe in our mission and values, ready to take charge in Leading the Growth of Our Pastime’s Future. As the national governing body for baseball in the United States, we are all about teamwork and embrace a fast-paced, demanding, and rewarding environment befitting of our national pastime. If you lead off with authenticity, are ready to slide in headfirst, value diversity and inclusion, and can acknowledge a broader vision, then we want you on our team!

The Intern, Retail Event Specialization supports the full scope of USA Baseball’s retail operations, including the official online shop (USABaseballShop.com) and satellite stores at various USA Baseball events throughout the year, including the National Team Championships – Arizona.

Position Details

• Full-time hours (40+ hours/week)
• Duration: June– July 2026
• On-site work required
  
  

In This Role

As an Intern, Retail Event Specialization, you will gain hands-on experience in merchandising, supply chain logistics, customer service, and e-commerce operations while contributing to the success of USA Baseball’s retail enterprise. You may:

• Recruit, interview, hire and train a staff of hourly associates to assist in daily operations at the Team Store in Arizona.
• Oversee inventory, shipping and tracking of officially licensed merchandise for the USA Baseball National Teams Championship - Arizona event from the time it’s shipped from North Carolina prior to the start of the event to the time any unsold merchandise is returned at the conclusion of the event.
• Responsible for complete set up and break down of the USA Baseball Team Store in Arizona within the event timeline parameters.
• Develop a thorough understanding of how to use the Shopify Point of Sale system.
• Manage the USA Baseball Team Store in Arizona for the duration of the event – includes assisting with daily opening and closing procedures, restocking and ensuring merchandise is always neatly and properly displayed.
• Regularly monitor merchandise inventory.
• Provide excellent customer service to all guests of the Team Store regarding the items sold and surrounding area information. Ensuring utmost product understanding to offer product suggestions and recommendations to guests when assistance is needed.
• Support the Director, Retail Operations and Coordinator, Retail Operations and complete any administrative duties as necessary.
  
  

Qualifications

Worried that you do not meet every single requirement on the list below? Don’t be. If you're excited about this opportunity and our mission, we want to hear from you! At USA Baseball, we embrace inclusivity and are committed to building a team with diverse experiences and backgrounds. Apply even if you don't check all the boxes!

• You have at least one year of retail experience.
• You are highly organized with strong attention to detail and a passion for delivering excellent customer service.
• You have strong proficiency in Microsoft Excel and Microsoft Word.
• You are flexible, adaptable, and comfortable taking on new responsibilities as assigned.
• You can communicate clearly and effectively with a variety of audiences.
• You are available to work weekdays and weekends during USA Baseball events at the National Training Complex.
• You are available to travel to off-site event locations across the United States, as needed.
• You can lift and carry up to 50 lbs.
• You are in pursuit of or have completed a bachelor’s or master’s degree.
• You can successfully complete a background check prior to employment.
  
  

Preferred

• Experience in retail management, merchandising, supply chain logistics, or e-commerce operations.
• Familiarity with Shopify or other e-commerce platforms.
• Experience supervising part-time or seasonal staff.
• Strong visual merchandising skills and an eye for brand presentation.
  
  

Compensation

Hourly

Equal Opportunity

It is the policy of USA Baseball to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, pregnancy, disability, marital status, genetic information, sexual orientation, gender, gender identity or expression, veteran or military status, or any other characteristic protected by applicable law. Discrimination and unlawful harassment are not tolerated at USA Baseball.

USA Baseball is dedicated to building an authentic and inclusive workplace. If you are interested in an open position but are hesitant to apply because of your experience, we encourage you to apply anyway. You may be a great fit for USA Baseball and the right candidate for this position or other roles in our organization.

About USA Baseball

Headquartered in Cary, North Carolina, USA Baseball serves as the national governing body for baseball in the United States. Since 1978, the organization has been dedicated to Leading the Growth of Our Pastime’s Future, supporting and protecting the game for its 15.6 million participants nationwide.

A proud member of the United States Olympic & Paralympic Committee (USOPC) and the World Baseball Softball Confederation (WBSC), USA Baseball’s national teams have earned 70 gold medals in international competition, including two Olympic gold medals and a World Baseball Classic title. Beyond competition, USA Baseball champions the sport’s growth and well-being through initiatives such as BASE (Baseball Athlete Safety Education), Fun At Bat, Pitch Smart, PLAY BALL, the Prospect Development Pipeline, and USABat. Additionally, it recognizes the nation’s top amateur baseball player each year with the prestigious Golden Spikes Award.

For more information about USA Baseball, its national teams, or its development initiatives, visit USABaseball.com or USABDevelops.com.