Rent Car Manager at Arrow Ford Dealerships

Rent Car Manager

Arrow Ford | Abilene, TX

Arrow Ford is seeking a Rent Car Manager to lead and grow our in-house rental operation. This role is ideal for a motivated, detail-driven professional who understands car rental operations, thrives on technology, and knows how to deliver exceptional customer experiences.

We’ve recently implemented TSD Dealer rent car software, modernized our fleet processes, and positioned the department for growth. Now we need the right leader to run day-to-day operations with confidence, accountability, and speed.

What You’ll Do

Manage daily operations of the Rent Car Department, including reservations, check-in/check-out, fleet availability, and customer communication

Oversee rental agreements, billing accuracy, deposits, damage claims, and compliance requirements

Maintain accurate vehicle inventory, mileage tracking, service status, and fleet readiness using TSD Dealer software

Coordinate closely with Service, Accounting, and Management to ensure smooth hand-offs and minimal friction

Deliver a professional, friendly, and efficient customer experience—every rental, every time

Monitor utilization, pricing, and performance metrics; identify opportunities to improve profitability

Train and support front-line staff as the department grows

Uphold Arrow Ford policies, brand standards, and operational expectations

What We’re Looking For

Strong computer and system skills (dealership DMS, rental software, spreadsheets, reporting tools)

Excellent people skills—confident communicator with customers, staff, and leadership

Prior automotive dealership experience strongly preferred (rentals, service, fleet, or sales)

Highly organized, detail-oriented, and capable of managing multiple priorities

Self-starter mentality—you don’t wait to be told what needs fixing

Professional appearance and customer-first mindset

Valid driver’s license and clean driving record

Why Arrow Ford

Arrow Ford is a family-owned dealership group with deep roots in the Abilene and Big Country community. We invest in our people, promote from within, and expect a high standard of professionalism and performance.

Compensation & Benefits

Competitive pay based on experience

Medical, dental, and vision insurance

Paid time off and holidays

401(k) retirement plan

• On-site free after-school and summer childcare
  
  
  

Employee vehicle purchase and service discounts

Stable, long-term career opportunity with a growing department

Schedule

Full-time, weekday schedule

Occasional flexibility may be required based on business needs