OPERATIONS MANAGER at Crown Linen, LLC

GENERAL PURPOSE

Under the direction of the Chief Operating Officer, the Operation Manager is responsible for all aspects of the Production, Maintenance, Logistics, and Customer Service departments; quality, customer relations, housekeeping, security, safety, and maintaining an outstanding workforce.

Duties And Responsibilities

• Responsible for planning, directing, and coordinating services in compliance with company goals and objectives.
• Developing and motivating cost-effective alternatives and improvements to the production process.
• Maintaining employee safety and morale by creating safe working and efficient working environments
• Maximizing the efficiency of production lines and ensuring effective employment utilization
• Monitoring facility purchasing process to include auditing, guideline compliance, and General Manager/Plant Manager approval
• Managing facility-wide, cross-functional operations improvement projects
• Through the direct reports, managing the equipment and machinery to maintain a smooth workflow.
• Ensure that, as the company grows, processing capabilities meet or exceed all industry and customer requirements for cost, quality, and responsiveness
• Execute a continuous improvement approach to ensure year-over-year productivity improvements are realized
• Be responsible for setting goals and objectives for direct reports to ensure company objectives are met.
  
  

Qualifications

Qualifications

• BS/BA in Management or equivalent work experience; minimum 5 years operations/management experience - preferably laundry operations with large-scale plants in management or commercial field.
• High-level leadership and decision-making skills
• Able to motivate, influence, and train people
• Able to interact with all levels of management.
• Bilingual skills a plus (English/Spanish)
• Ability to communicate effectively in verbal and written formats.
• Ability to multi-task and establish priorities as required to meet production needs.
• Ability to maintain organization in a changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use knowledge of the working environment to meet established goals and objectives.
• Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.
• Must possess a valid driver’s license and a clean driving record to be able to be insured under the company’s insurance policy.
• Will be required to perform other duties as requested, directed, or assigned.
  
  

APPLICABLE WORKING CONDITIONS

WORKING CONDITIONS

AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY

Inside work: protected from weather conditions

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Outside work: no effective protection from weather

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Both inside and outside work: activities occur both inside and outside an office enclosure

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Extreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Extreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Noise: customers must shout to be heard over ambient noise level (hearing protection required)

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Vibration: exposure to oscillating movements of extremities or whole body

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Potential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc.

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Terminal viewing: extended viewing of screens

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc.

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Oils: air and/or skin exposure to oils and other cutting fluids

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Respirator: use of a respirator is required

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Physical stamina: due to emergency or workload demands, subject to extended work hours requiring stamina beyond normal demands or levels

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment)

FREQUENTLY

OCCASIONALLY

RARELY

NEVER

Essential Abilities And Functions

ACTIVITY

FUNCTION

AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY

Essential

Non-Essential

Rarely

Occasionally

Frequently

Standing (on a hard surface)

X

Walking

X

Twisting

X

Stooping

X

Crouching

X

Crawling

X

Hearing

X

Reaching

X

Seeing

X

Balancing

X

Pushing up to 50 lbs.

X

Pulling up to 50 lbs.

X

Grasping

X

Lifting or carrying up to 50 lbs.

X

Moving (continuous motion)

X

Using precise hand movements

X

Reasoning or solving problems

X

Reading

X

Writing

X

Performing mathematical calculations

X

Adhering to deadlines under pressure

X

Learning or retaining technical information

X