Internal Communications Coordinator at Blue Cross and Blue Shield of Kansas

Date: 3 weeks ago
City: Topeka, KS
Contract type: Full time

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13576630 Are

you ready to make a difference? Choose to work for one of the most

trusted companies in Kansas.

  • Why Join Us?
  • Make a Positive Impact: Your work will directly contribute to

the health and well-being of Kansans.

  • Family Comes First : Total rewards package that promotes the

idea of family first for all employees. Paid vacation and sick leave

with paid maternity and paternity available immediately upon hire

  • Professional Growth Opportunities: Advance your career with

ongoing training and development programs.

  • Dynamic Work Environment: Collaborate with a team of passionate

and driven individuals in a work environment that promotes

flexibility.

  • Trust and Stability: Work for one of the most trusted companies

in Kansas with over 80 years of commitment, compassion and

community.

  • Inclusive Work Environment: We pride ourselves on fostering a

workplace where everyone is valued and respected.

Benefits & Perks

  • Base compensation is only one component of your competitive Total
Rewards package

  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 401(k) plan matching up to 5%
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources
Job Summary The Internal Communications Coordinator is responsible for

supporting the Internal Communications team in the planning,

coordination and execution of internal communications content and

tactics. The position supports the company's internal communications

efforts, helping build and maintain the company's positive image and

relationships with key internal stakeholders.

"This position is eligible to work hybrid or onsite in accordance with

our Telecommuting Policy. Applicants must reside in Kansas or Missouri

or be willing to relocate as a condition of employment."

What you'll do

  • Help create, review and coordinate communication plans and content
for leaders and employees through various established communication

channels and tactics (feature articles, talking points, blogs,

social media content). Ensure compliance with Corporate and AP style

and plain talk to support health literacy.

  • Coordinate internal-facing projects, manage confidential information
and release content in a timely, professional manner.

  • Support social media and digital strategy, which may include
community management, content development and analytic reporting.

  • Manage and coordinate cross-functional work through sister studios
(Marketing, Customer Experience, Digital Experience): Coordinate

with MX/EX partners to ensure communication activities comply with

legal and regulatory requirements.

  • Manage and ensure projects run smoothly, achieve their objectives
and contribute to the overall success of the company's

communications strategy. Identify projects that should be reflected

in WorkFront.

  • Assist the Internal Communications team including weekly reporting
summaries and KPI reports for campaigns.

What you need**

Knowledge/Skills/Abilities

Strong written and verbal communication skills, with the ability to

tailor messages for diverse internal and external audiences using clear,

appropriate tone and voice.

Working knowledge of audience identification, channel selection, message

development, accessibility considerations, and brand standards to

support effective communication planning and execution.

Ability to manage day-to-day stakeholder communications, clarify needs,

document decisions, and appropriately escalate risks or conflicts.

A ility to coordinate work across teams, track dependencies, and partner

proactively to ensure shared accountability and follow-through.

Ability to build and maintain communication project plans, timelines,

status updates, and approval workflows aligned to objectives and key

messages.

Proficiency in Microsoft 365 tools and common communication and content

platforms to support coordinated workflows, timelines, and reporting.

Ability to track, compile, and summarize communication metrics (e.g.,

email performance, intranet engagement, digital analytics) and

communicate insights clearly.

Strong attention to accuracy, clarity, grammar, formatting, brand

alignment, and accessibility, with the ability to identify issues early

and coordinate corrections.

Ability to manage competing priorities and shifting deadlines while

communicating clearly about capacity, risks, and next steps.

Ability to apply sound judgment and structured thinking to address

execution challenges, make appropriate trade-offs, and determine when

escalation is needed.\

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