Automotive Sales In - Store Support Manager at Hertz
About the Company
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the worl
d.
About the
Role
Automotive Sales In-Store Support Manager will report to the Director, Finance & Training. This role will support various stores on the path to growth by implementing best practices in sales, customer service, inventory management, finance, paperwork, compliance and training. The ideal candidate will act as a coach and mentor to dealership staff, helping to drive performance and ensure operational excellence. This role requires extensive t
ravel.
Pay range and compensation
package
The starting salary for this role is $80,000
annually.
Bonus
: EligibleStock: Eligible St
ock OptionProfit Sharing B
onus PlansReimbursement for Travel Expenses (as applicable, per Company policy g
uidelines)Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed
Holidays)
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not
- limited to:Up to 40% off the base rate of any standard
- Hertz RentalMedical, Dental & Vision
- plan optionsLife Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no
- cost to you)Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you
- contribute.Paid Parental Leave & Adoptio
- n AssistanceEmployee Assistance Program for employees
- & familyEducational Reimbursement &am
- p; DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Crit
- ical IllnessPerks & Discounts –Theme Park Tickets, Gym Discount
s & more
Re
- sponsibilitiesLead and support dealership sales teams to meet or exceed sales targets while delivering outstanding custo
- mer experiences.Train and implement effective sales processes and strategies a
- cross locations.Ensure compliance with all regulatory standards and in
- ternal policies.Promote a collaborative and high-performance work culture through coaching and professio
- nal development.Drive improvements in dealership productivity, product penetration, and
- finance income.Train Sales Managers on inventory management and reconditi
- oning workflows.Complete deal packages with no mi
- ssing documents.Coach F&I Managers on product knowledge, menu selling, objection handling, and contract/document
- ation processes.Guide Sales Managers on effective des
- king procedures.Train sales staff on the dealership’s “Road to
- a Sale” process.Assist in recruiting top talent for front-end vari
- able operations.Foster strong cross-functional relationships to suppo
- rt team success.Champion customer service excellence to maintain top-tier Net Promot
er Scores (NPS
- ).QualificationsProven experience (+5 Years) in automotive sales and
finance is requ
- ired.Required SkillsStrong leadership and
- team development skills.Excellent communication and
- interpersonal abilities.Proficiency in dealership management systems and
- Microsoft Office Suite.Willingness to travel regularly
- to dealership locations.Previous HCS Manag
- ement experience a Plus.Must be proficient in the use of Microsoft programs and able to learn and apply
- other digital networks.Ability to collaborate with internal and external stakeholders across multiple
- functions and locatio
- ns.Ability to influence.Flexible and adaptable; ability to work effectively
- in ambiguous situations.Results driven, ability to make decisions
- and help solve problems.Ability to build and lead a diverse, high-performing, results-oriented,
- and highly-engaged team.Ability to drive process an
- d organizational change.Ability to motivate teams and keep a positive attitude in a
- fast-paced environment.Ability to work under minimal supervision with
- a goal-oriented mindset.Ability to see the big picture and leverage critical thinking and
- decision-making skills.Excellent organization, time management, delegation, an
- d prioritization skills.Courageous leader
- ship and accountability.Travel will be assigned on project, on location for several week
s at a time - up
- to 70%.Prefe
rred Skills
None specified
.
Equal Opportunity Statement
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran.
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