Entry - Level Booking Assistant at Draftomat

Draftomat provides professional landscaping and grounds maintenance services designed to keep outdoor spaces healthy, clean, and visually appealing. We are committed to delivering excellent customer service and efficient scheduling support.

Job Summary

We are looking for an organized and customer-focused

Entry-Level Booking Assistant to support appointment scheduling, customer communication, and daily administrative operations. This role is ideal for someone seeking to start a career in customer support and office administration.

Key Responsibilities

• Schedule and confirm customer appointments for landscaping and maintenance services
• Respond to customer inquiries by phone, email, and online requests
• Update and maintain appointment calendars and customer records
• Coordinate scheduling changes with operations and field teams
• Assist with service confirmations and follow-up communications
• Support office staff with general administrative duties

Qualifications

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Basic computer proficiency and data entry skills
• Excellent organizational and multitasking abilities
• Positive attitude and willingness to learn

Compensation & Benefits

• Pay: $18 - $24 per hour
• Full-time employment
• Paid training provided
• Career growth opportunities
• Supportive and collaborative work environment

Work Schedule

• Monday to Friday
• Standard business hours