Education Outreach Coordinator at Crossover

Your success in this role depends on your ability to establish trust with parents quickly during initial conversations. This position suits someone who thrives on outreach work, maintains disciplined follow-up, and can articulate a new learning model with confidence—without depending on scripted language. If you tend to avoid phone-based communication or prefer positions without measurable performance standards, this role will not align with your strengths.

Novatio School operates as a virtual, tuition-free public charter institution offering students an alternative educational model. Core academics are completed during a concentrated time block with AI-enhanced learning support, while the remainder of the day is devoted to real-world skill development through project-based work and enrichment activities. You will serve as the primary connection point for families considering this educational path.

Your weekly activities will include responding promptly to incoming inquiries, shepherding families through each stage of the admissions journey, and advancing them from curiosity to completed enrollment. You will also attend local community events on behalf of Novatio School to cultivate new leads and increase visibility within your region. During periods of lower enrollment activity, you will support broader operational functions while remaining prepared for the next admissions cycle.

If you are seeking a position where your communication skills, reliability, and accountability have a direct influence on student enrollment outcomes, we encourage you to apply.

What You Will Be Doing

• Reaching out to new inbound inquiries within 24 hours and beginning admissions discussions by phone
• Describing Novatio School's virtual learning structure and enrollment procedures using straightforward, accessible language
• Maintaining disciplined follow-up to guide families from initial inquiry through application completion to enrollment
• Recording all family interactions in a CRM system with detailed notes, action items, and status updates
• Planning and facilitating local recruitment activities in Texas or Arizona to introduce the school and generate prospective family interest

What You Won’t Be Doing

• Allowing new leads to remain uncontacted while prioritizing administrative tasks
• Relying on scripted dialogue or functioning in a high-volume call center environment
• Attending community events as an observer without actively engaging or capturing leads
• Allocating most of your time to operational tasks during periods of high enrollment demand

Education Outreach Coordinator Key Responsibilities

Transform incoming family interest into well-informed, qualified applicants who successfully complete the enrollment process at Novatio School.

Basic Requirements

• Located in Texas or Arizona with availability for hybrid work arrangements
• 1–2 years of experience in customer service or similar customer-facing positions
• Background working directly with children or families (through schools, camps, childcare, tutoring, or comparable settings)
• Confident conducting regular phone conversations and supporting families through multi-step enrollment processes
• Excellent verbal communication abilities with a capacity to build rapport quickly
• Working knowledge of CRM platforms or digital tools for lead management

Nice-to-have Requirements

• Prior experience in admissions coordination, enrollment support, inside sales, or lead qualification
• Background organizing or facilitating community events or outreach initiatives
• Academic training or professional experience in communications, education, or related disciplines

About The Novatio School

Novatio is Where a Child's Future is Reimagined Through Personalized Learning

Novatio is a private, virtual, AI-driven, teacher-guided school for grades 4–8. Based in Arizona and Texas, accessible everywhere.

At Novatio, a child's education is flexible, personalized, and built around how they actually learn — all from the comfort of home. Students master core subjects in just two hours a day using the 2 Hour Learning model, freeing afternoons to build real-world skills and pursue projects that matter.

Powered by AI and guided by expert teachers, Novatio adapts every lesson to each student's strengths and gaps. Students test in the top 10% nationwide on NWEA MAP while spending afternoons in Novatio Clubs — starting businesses, coding apps, and publishing stories.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5760-US-Surprise-EducationOutre