Director of Food and Beverage at Four Seasons

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Residences is seeking candidates to join our team as our Director of Food and Beverage. As the Director of Food & Beverage, you will serve as a key member of the Hotel’s Planning Committee, contributing to overall leadership, strategy, and decision-making. You will oversee the entire Food & Beverage division, including restaurants, bars and lounges, banquets, in-room dining, and private bar operations. In this role, you will also be responsible for leading our Food and Beverage team to deliver exceptional guest experiences that reflect the highest standards of quality and service, while fostering a positive, engaging environment that supports team development and employee satisfaction.

You will also drive the division’s financial performance by achieving revenue goals through strategic planning, innovation, and disciplined cost management. This includes optimizing labor and operating expenses while identifying new revenue opportunities that enhance both the guest experience and profitability. Additionally, you will build and maintain strong relationships with internal partners, external suppliers, and local industry leaders to support the continued growth and positioning of the hotel’s Food & Beverage offerings.

What You'll Do

• Provide leadership and direction for the Food & Beverage Division by developing and executing strategic plans that drive long-term growth, profitability, and brand alignment.

• Collaborate closely with hotel leadership to ensure seamless execution of operational priorities and alignment across all departments.

• Lead the recruitment, development, and performance management of F&B managers and team members, ensuring alignment with Four Seasons cultural and service standards.

• Drive financial performance through strong business acumen—overseeing budgeting, forecasting, cost control, labor management, and revenue optimization initiatives.

• Monitor and improve operational efficiencies, ensuring standards are consistently upheld while enhancing the overall guest and employee experience.

• Continuously evolve the division by leading innovative restaurant and bar concepts, ensuring offerings are relevant, competitive, and aligned with market trends.

• Serve as the lead for restaurant concept development—from ideation through execution—partnering with internal and external stakeholders to bring best-in-class experiences to life.

• Build and manage strategic relationships with celebrity chefs and external partners, including oversight of licensee agreements and brand collaborations.

• Work closely with the Hotel Manager, Executive Chef, and Chef partners to design and implement high-quality, sustainable menus, wine programs, and signature offerings.

• Ensure full adherence to Four Seasons service standards, culture, and brand expectations.

• Champion employee engagement, development, and career progression within the division, building a strong internal talent pipeline.

• Actively contribute to the Planning Committee, providing strategic input on long-term hotel initiatives and positioning the F&B division as a key driver of success.

What You Bring

• College degree in Hospitality Management, Business, or a related field, or equivalent experience.

• Previous Director of Food & Beverage experience preferred, with a minimum of 5–7 years in luxury hotel or resort operations—specifically within a multi-outlet Food & Beverage environment.

• Proven financial acumen, including experience managing divisional P&L, budgeting, forecasting, cost controls, and revenue-driving strategies.

• Demonstrated experience leading or launching restaurant concepts, with strong creative and commercial instincts.

• Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred.

• Strong operational knowledge of Food & Beverage operations, systems, and luxury service standards.

• Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams.

• Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels.

• High level of organization, attention to detail, and ability to thrive in a fast-paced, high-volume environment.

• Proven ability to multitask while maintaining strategic focus and operational excellence.

• Strong business ethics and a demonstrated commitment to leading with integrity.

• Hands-on leadership style with a visible presence in the operation and a focus on guest relationship building.

• Experience in forecasting, budgeting, and financial planning at a divisional level.

• Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams.

• Ability to lead in alignment with Four Seasons Brand and Philosophy.

What To Expect

• Work a flexible schedule that includes mornings, nights, weekends, holidays, and special events.

• Maintain a strong presence on the floor by actively engaging with guests, recognizing returning patrons, and building relationships with new guests through personalized service and marketing efforts.

• Partner closely with the General Manager and Planning Committee to develop and refine menus, wine lists, and amenity offerings, ensuring high-quality products are delivered at a fair and competitive price.

• Communicate regularly with team members and department leaders to ensure operational needs are met, while participating in meetings to support alignment and collaboration across the hotel.

• Move throughout the property during your shift, navigating restaurants, bars, lounges, and other hotel spaces to oversee operations and support both guests and team members.

• Utilize standard office and POS systems to manage daily administrative tasks, while clearly communicating with guests, clients, and colleagues to ensure a seamless and elevated experience.

What We Offer

• Company Sponsored Work Authorization for United States

• A Rewarding Work Culture, with mentoring, training and development opportunities

• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program

• 401k participation with a company matching program

• Complimentary Accommodations and Services at Four Seasons Worldwide

• Comprehensive Time off Package including Vacation, Sick and Holiday pay

• Complimentary employee meals prepared by the Four Seasons Culinary Team

• Complimentary Dry Cleaning and Laundry Services

• Complimentary Parking near hotel

• Enhanced benefits and exclusive services tailored specifically for our Planning Committee members.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf