Office Assistant at SAGE

Reports to: Office Manager

Position Summary

The Office Assistant will provide comprehensive administrative and office support to ensure the smooth operation of the office and assist various departments as needed. This role is responsible for answering and directing phone calls, greeting visitors, managing office supplies, and maintaining common areas. The Office Assistant will also provide general administrative support to team members. This role requires strong organizational skills, effective communication, and the ability to handle multiple tasks efficiently.

Position Responsibilities

Administrative Support

• Answer and direct phone calls in a polite and friendly manner to the appropriate department or team member.
• Welcome guests, providing the necessary information and directing them accordingly.
• Assist in organizing and scheduling appointments, meetings, and conference rooms, if needed.
• Provide general administrative support to team members as needed.

Office Support

• Manage office supply inventory and submit requests for replacement inventory as needed. Track supply-related expenses.
• Sort and distribute incoming mail, forward emails to the relevant team members, and ensure all communications are correctly routed to the appropriate recipients.
• Maintain cleanliness and organization in common areas and conference rooms, ensuring a welcoming atmosphere for team members and visitors.

Departmental Support

• Provide support to various departments as needed, including project assistance or handling specific tasks related to ongoing projects.
• Help organize office events or meetings, such as catering or room bookings when requested.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, behavior, and ability.

Company Benefits

• 401(k) with company match
• Insurance coverage - medical, dental, vision, supplemental, health savings account, flexible spending account
• Complete insurance coverage - life, long-term disability
• Holiday pay and Paid Time Off

About SAGE

SAGE's flagship SAGE Online, SAGE Web, and SAGE Mobile research and business management services, SAGE also provides the industry with other product research services, order management, CRM, project management, websites, and e-commerce solutions, end-user catalogs, payment processing, tradeshow management services, and lead retrieval software. SAGE is the exclusive technology provider for Promotional Products Association International (PPAI) members, the industry's non-profit association, and Promotional Products Professionals of Canada (PPPC) members, Canada's non-profit association. SAGE was voted one of the best places to work for the promotional products industry in 2022 and 2023.

Website: www.sageworld.com

SAGE is an equal opportunity employer and does not discriminate based on race, creed, color, sex (including pregnancy, gender identity, and sexual orientation), age, national origin, religion, disability, veteran’s status, or any other characteristic protected by federal, state, or local laws.

Requirements

Education and Experience

• High school diploma or equivalent required.
• At least three (3) years of experience in an office setting, performing clerical duties, data entry, and scheduling.
• Experience in handling guest inquiries and customer complaints.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong typing skills with a focus on speed and accuracy.
• Excellent verbal and written communication skills, enabling effective interaction with customers and team members.
• Ability to manage multiple tasks efficiently while maintaining an organized filing system.
• High attention to detail in tasks such as data entry and proofreading.
• Strong problem-solving skills, with the ability to independently address issues that arise in daily operations.

Working Conditions

• This position is 100% in-office, supporting a company with a blend of remote, hybrid, and in-office staff.
• The role requires constant coordination with team members, ensuring seamless communication, timely support, and efficient coordination of office operations.

Physical Requirements

• Ability to lift up to 25 lbs.
• Ability to stand, walk, and move around for extended periods.