PRN Customer Service Representative at Lee Health

Location: Cape Coral Center for Women and Children -650 Del Prado BlvdCape Coral FL 33990

Department: HOD HB Peds Primary - Cape

Work Type: PRN

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour

Summary

Looking for a Flexible Healthcare Role? Consider a PRN Opportunity!

What does PRN mean?

In simple terms, PRN means as needed. Instead of a fixed full-time or part-time schedule, PRN team members help fill in when clinics need extra support. This may include covering staff time off, assisting during busy clinic days, or helping across multiple locations.

PRN Roles Are Great For People Who

Want flexible scheduling

Enjoy variety and working in different clinics

Can adapt to changing schedules

Are comfortable traveling between nearby locations when needed

PRN Customer Service Representative Pediatrics Primary Care

Home Base Location

Golisano Pediatrics Cape Coral Hospital

650 Del Prado Blvd, Suite 107

Cape Coral, FL 33990

Department: Pediatrics Primary Care

Work Type: PRN (As Needed)

Pediatrics Primary Care is seeking a PRN Customer Service Representative to support our pediatric offices across Southwest Florida. This role is ideal for someone who enjoys working with families and children while supporting clinic teams where help is needed most.

Schedule & Availability

Typically

34 shifts per week based on clinic needs

Flexible Availability Required

Shifts may include weekdays and weekends

Clinic hours operate 7:00 AM 7:00 PM, seven days a week

Because this is a PRN role, schedules may vary week to week depending on staffing needs.

Travel Requirements

Candidates must be able to travel to other pediatric clinic locations as needed. While your primary location is Cape Coral Hospital, you may support the following offices:

Golisano Pediatrics Cape Coral Hospital (Home Base)

650 Del Prado Blvd, Suite 107

Cape Coral, FL 33990

Golisano Pediatrics Franklin Park

2330 Henderson Ave., Suite 200

Fort Myers, FL 33916

Golisano Pediatrics Harbor Blvd.

2525 Harbor Blvd, Suite 204

Port Charlotte, FL 33952

Golisano Pediatrics Lehigh Acres

260 Beth Stacey Blvd, Suite 110

Lehigh Acres, FL 33936

Golisano Pediatrics Page Field

4751 S Cleveland Ave

Fort Myers, FL 33907

Golisano Pediatric Primary Care Bimini Square

414 Cape Coral Parkway E, Suite 103

Cape Coral, FL 33904

Golisano Pediatrics Bayshore Road

22655 Bayshore Road, Suite 120

Port Charlotte, FL 33980

What Youll Do

Welcome and assist pediatric patients and families

Schedule appointments and manage patient check-in/check-out

Answer phone calls and respond to patient questions

Maintain accurate patient records in the electronic medical record system

Provide excellent customer service in a fast-paced clinic environment

Support clinic teams when coverage is needed

Ideal Candidate

Friendly, compassionate, and patient-focused

Comfortable working with children and families

Flexible schedule and able to travel between clinics

Strong communication and organizational skills

Prior medical Office Or Customer Service Experience Preferred

Why Join the Golisano Pediatrics Team?

Youll be part of a team dedicated to providing exceptional care to children across Southwest Florida while gaining experience across multiple pediatric practices.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral

Location: Cape Coral Center for Women and Children -650 Del Prado BlvdCape Coral FL 33990

Department: HOD HB Peds Primary - Cape

Work Type: PRN

Shift: Shift 1/7:00:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate:$20.75 - $20.75 / hour

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Cape Coral