Referrals at Cumberland Medical Associates

Benefits

• Employee discounts
• 401(k)
• 401(k) matching
• Paid time off

About the Role

Join Cumberland Medical Associates as a Referrals specialist in Fayetteville, NC, where you will play a crucial role in connecting patients with the right healthcare services. Be a part of a dedicated team that is passionate about improving patient care and enhancing the healthcare experience.

Responsibilities

• Manage and coordinate patient referrals to appropriate specialists and services.
• Communicate effectively with patients, healthcare providers, and insurance companies.
• Ensure timely processing of referral requests and follow-up communications.
• Maintain accurate records of referrals and patient interactions.
• Assist in resolving any issues related to referrals and patient care.
• Stay updated on referral protocols and insurance requirements.
• Provide exceptional customer service to enhance patient satisfaction.

Requirements

• Previous experience in a healthcare or administrative role preferred.
• Strong communication and interpersonal skills.
• Proficiency in electronic health records (EHR) systems.
• Detail-oriented with excellent organizational abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Knowledge of insurance processes and referral procedures is a plus.
• Compassionate demeanor with a patient-focused attitude.

Cumberland Medical Associates has been serving the Fayetteville community for over a decade, providing top-notch healthcare services. Our commitment to patient care and employee satisfaction has made us a trusted choice for both patients and healthcare professionals alike.