Training Producer at Blank Metal

DEPARTMENT

Enablement

LOCATION

Minneapolis, MN (Hybrid)

TYPE

Full time

REPORTS TO

Head of Enablement

THE ROLE

When a client signs up for Blank Metal training, the live session is the moment they decide whether we're worth it. A clean run — the Zoom configured right, the chat humming, the breakout rooms landing on time, every trainer knowing exactly what they're on the hook for — is invisible when it works and impossible to hide when it doesn't. Right now that orchestration lives in a few people's heads. We need someone to own it.

As our Training Producer, you are the person who makes each training experience great. You're the single point of contact for everyone involved: Blank Metal trainers, supporting staff, and the client. For everything that isn't the teaching itself. You run the logistics, you run the communications, and you make sure the dozen small things that have to go right actually go right, every time.

This is an early-career role with real ownership from day one. You won't be handed a polished playbook. Instead, you'll help build one. If you like being the calm center of a live event and you take pride in details other people never notice, this is a seat where that instinct matters every single week.

What You Get To Do

Own the run of every training

• Be the point person for each training — the one Blank Metal and the client both come to for anything logistics-related, before, during, and after the session.
• Make sure everyone supporting a training knows their role, what's expected of them, and gets their pieces done on time.
• Run the live session behind the scenes: configure Zoom correctly, work the chat and surface the right questions to the trainers, prep and launch polls, trigger breakout rooms, and quietly round up anyone who gets lost.
• Open each session with a short, scripted overview of Blank Metal so attendees know who they're learning from.

Own the communication around it

• Handle the full arc of attendee communication — invitations and Eventbrite setup, expectation-setting before the session, and surveys and follow-ups after.
• Keep clients clear on what's happening and what we need from them ahead of each training.
• Set participants up to show up ready, so the live time is spent learning, not troubleshooting setup.

Keep us honest on the details

• Fulfill partner requirements — for example, providing participant counts to Anthropic for Claude Code trainings.
• Capture the final participant count and keep the records straight for every session.
• Be honest-startup scrappy: some of this isn't documented yet, so when you spot a step that lives in someone's head or a process that breaks under pressure, you write it down and fix it instead of working around it.

What Will Help You Succeed

• Some experience running live or virtual sessions — events, webinars, training, classroom support, AV/production, or anything where the show had to go on while you held it together.
• You're organized to the point that other people notice. You track the moving pieces and nothing falls through.
• You stay calm when something breaks live, and you fix it without the audience ever knowing.
• You write clearly and warmly — the kind of attendee email people actually read and a client note that reassures.
• You're comfortable owning a checklist that doesn't fully exist yet, and you'd rather build the missing piece than complain about it.
• Bonus: you've used Zoom (breakouts, polls), Eventbrite, or survey tools, and you're genuinely curious about AI — you'll be in the room for every Claude training we run.

WHY YOU'LL LOVE IT HERE

• Build AI that ships: every project ends in a live deployment, not a slide deck
• Craft meets velocity: we obsess over quality while delivering at startup speed
• Outcome-driven model: our work aligns with client success, not billable hours
• AI-native culture: you'll work with peers who deeply understand modern AI's potential and limits
• Real collaboration: open conversations, shared ownership, and space to bring your voice

Compensation & Benefits

Competitive base salary with a revenue-based variable comp structure — when the company wins, you win. We offer comprehensive health coverage, 401(k) with match, flexible time off, flexible work arrangements, and support for professional development.

About Blank Metal

Blank Metal is an AI-native engineering company that partners with enterprises to deliver production AI fast. We blend strategic insight with hands-on execution, shipping high-impact systems that turn AI initiatives into measurable business results.

We’re builders, not theorists. Our team of seasoned engineers, designers, and strategists work across industries to create AI applications that actually get used and make a difference.

Blank Metal is proud to be an equal opportunity employer. We welcome all backgrounds and perspectives. Diversity makes our work better and our team stronger.