VoIP Phone System Technician at Jackson Technical L.L.C

We have a need for a VoIP Phone System Technician capable of TCP/IP based PBX systems configuration and troubleshooting; including Operating Systems (OS) maintenance, Hardware repair and troubleshooting and Software installation/configuration.

You will provide on-site and remote support for our customers, perform LAN maintenance and networking, including wiring, new user setup, moves/adds/changes. Personnel training. Upgrade and update Server software packages.

Installation, configuration, troubleshooting of:

• 3CX Unified Communications systems
• ESI systems
• Verizon systems
• Various Telco line (SIP/PRI/POTS) gateway devices
• Network wiring, managed switches and VLANs
• Diagnosing and resolving end-user issues

General maintenance of Servers (updates, disk space cleanup, etc)

Requirements: 2-5 years experience in IT and/or Phone Systems support

Does not necessarily need to be specifically 3CX systems experience, willing to train and develop your skills!

Excellent communication skills required. You must be able to comfortably and effectively explain and collaborate with customers and co-workers.

Professional appearance required.

Dependable transportation is required. Mileage reimbursement.

College degree not required.

Vendor certifications a plus!

Reports to: Supervisor

Salary / Wage: $55K-$75K/yr (Base plus Incentive Pay)

Available: Immediately