Payroll & HRIS Administrator at YMCA of Greater Cleveland

At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.

Position Summary

We are seeking a detail-oriented Payroll and HRIS Administrator to oversee the Greater Cleveland YMCA Association-wide payroll operations and HRIS (Dayforce) management. This role is essential to ensuring accurate payroll processing, maintaining the integrity of employee data, and aligning HRIS capabilities with organizational goals. The administrator will provide analytical, technical, and customer service support across the organization, ensuring compliance, data integrity, efficient operations, and enhanced employee experiences.

Essential Functions

Payroll Administration

• Manage and ensure accurate and timely payroll processing through Dayforce for all employees.
• Monitor payroll systems and processes for compliance with local, state, and federal regulations.
• Resolve payroll discrepancies promptly.
• Manage and improve payroll workflows and ensure compliance with record-keeping and regulatory requirements.
• Conduct regular audits of payroll data to ensure accuracy and compliance.
• Maintain confidentiality.

HRIS Management

• Promote proactive use of the HRIS (Dayforce) to address business needs, solve problems, and optimize workflows.
• Ensure the accuracy and integrity of employee data, conducting regular audits and updates.
• Prepare and maintain standard and ad hoc reports, queries, and dashboards to support data-driven decision-making.
• Analyze HRIS data to inform policy decisions, strategy formulation, and process optimization.
• Lead or collaborate on HRIS initiatives and integrations, including system implementations, upgrades, and process improvements.
• Drive value through training programs, process documentation, reference tools and enhancements to reporting capabilities.
• Recommend improvements to payroll and HRIS structures.

Customer Service and Interpersonal Excellence

• Provide excellent customer service, resolving employee inquiries related to payroll and HRIS with professionalism and empathy.
• Build strong relationships across HR and with other business stakeholders to support organizational goals.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in payroll and HRIS management (preferably with Dayforce experience).
• Strong knowledge of payroll related laws, HRIS best practices, and reporting standards.
• Expertise in reporting, data analysis, and leveraging HRIS for business improvements.
• Exceptional organizational and project management skills with attention to detail and accuracy.
• Excellent interpersonal and communication skills, with a customer-focused mindset.
• Strategic thinker with a proactive approach to problem-solving and process improvement.
• Experience with Dayforce (HRIS/HRM) strongly preferred.

Preferred Qualifications

• Certification in Payroll (CPP) or HR (PHR/SPHR) is a plus.
• Experience in training and developing end-users on HRIS platforms (i.e. Dayforce, ADP, UKG).

About YMCA of Greater Cleveland: Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities. That's why we offer an exceptional package that includes:

• A free membership to your local YMCA and discount to YMCA programs including childcare (part-time positions do not receive discount on childcare).
• Additional employee discounts at many places in and around town, just for being a YMCA of Greater Cleveland employee.
• Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 9% paid by the YMCA of Greater Cleveland and paid vacation.