Staff Accountant at Millennium Hotels and Resorts

Hotel Name: The Biltmore Los Angeles

Location: Onsite – Los Angeles, CA

Hourly Rate: $29.00 - $34.00

Join the Team at The Biltmore Los Angeles

At The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence.

About The Biltmore Los Angeles

Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: Staff Accountant

As our Staff Accountant, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Primary Responsibilities

• Prepare billings for groups and clients.
• Assist with collection of payments and document all collection efforts; promptly communicate any collection concerns to the Director of Finance (DOF).
• Ensure timely posting of payments.
• Maintain communication with other operational departments.
• Assist with credit applications for approval by the DOF and General Manager (confirm use of HCA, if applicable).
• Maintain organized Accounts Receivable (AR) files.
• Participate in periodic credit meetings as needed, but no less than once per month.
• Assist with preparation monthly statements for groups and clients.
• Respond promptly to credit card chargeback and retrieval requests, and inform the DOF of any issues.
• Respond in a timely manner to guest billing requests and inquiries.
• Ensure overall guest satisfaction.
• Work on A/P processing
• Work with corporate A/P to ensure statements are reviewed and balanced
• General Cashiering duties balancing daily cash and F&B tips
• Support with Income Audit process
• Assist with reconciliations within the Finance Department.

Your Impact

You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

What You’ll Be Doing

Operations & Execution

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Compliance & Standards

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence

Requirements

• Basic understanding of accounting principles and practices including GAAP.
• Proficiency in accounting software and Microsoft Office Suite, especially Excel.
• Ability to work independently as well as in a team environment.
• Good communication skills and professionalism.
• Ability to manage time effectively and meet deadlines.
• Knowledge of accounting systems and compliance
• Strong organizational and administrative skills

Education

• High school diploma or equivalent required
• Bachelor’s degree or equivalent experience preferred

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.

If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.