Financial Services Associate at Morgan State University

Posting Summary

Job Title

Financial Services Associate

Division

Division of Finance & Administration

Department

Comptroller's Office

Work Status

Full Time

Position Category

Staff

FLSA

Non-Exempt

Pay Range

Salary Range

$41,005 - $55,918 / year

Fund Source

State Support

Job Summary

Under the direction of the Financial Services/ Payroll Supervisor, the Financial Services Associate is to provide a high level of customer service to the Morgan campus, the Central Payroll Bureau and all individuals who contact the Financial Services Unit. 2. As part of the staff, the Financial Services Associate is expected to generate, analyze, and evaluate diagnostic reports summarizing payroll problems and their solutions. Be able to problem solve on issues concerning payroll and the interfaces between Morgan, IT and CPB.

Job Duties Duties & Responsibilities

• Provide all aspects of high-level customer service, including answering phones/checking voicemails/monitoring emails/ assisting walk ins/scanning documents.
• Reviewing, processing, and distributing incoming mail/emails.
• Make corrections and help resolve issues pertaining to the gross pay file before submission to IT in a timely manner.
• Make sure that all necessary documents are processed in a timely manner.
• Research, analyze, and process all payroll-related matters and resolve them, including missed paychecks, retroactive calculations, tax errors, and other issues that are forwarded to the Financial Services Unit.
• Must independently organize and execute various assignments by the deadline while paying close attention to detail.
• Provide excellent customer service to the Morgan campus, the Central Payroll Bureau, the
• Comptroller of the MD office and to all others outside of the campus.
• All other duties as assigned.

Requested Minimum Qualifications Education

• High School Diploma or GED required

Experience

• least (3) years of customer service experience.
• Experience working in an office environment.

Other Preferences for Consideration

Preferences will be given to candidates with a Bachelors Degree in Finance, Accounting , Business or related field.

Knowledge, Skills & Abilities

Microsoft Office Suite (Excel, Word, etc.)

10-key calculator

Excellent written and verbal communication skills

Must have a pleasant personality and work well on a team

Posting Detail Information

Posting Number

ST01598

Number of Vacancies

Job Open Date

06/18/2026

Application Review Date

Job Close Date

07/18/2026

Special Instructions to Applicant

Please enter two professional references on the References page of the application. **This position requires a High School Diploma(HSD) or GED. If you are hired for this position, please be prepared to upload a copy of your HSD or GED.