Gallery Associate at NCMA Winston-Salem

NCMA Winston-Salem

Founded in 1956, the North Carolina Museum of Art, Winston-Salem offers a front row seat to the art of our time through exhibitions, experiences, and education programs exploring the interplay of contemporary art and culture. NCMA Winston-Salem is a division of the North Carolina Museum of Art and is an agency of the Department of Natural and Cultural Resources.

Role Description

The Gallery Associate is the primary point of contact for visitors at NCMA Winston-Salem Downtown, playing a crucial role in creating a positive and welcoming atmosphere. The Gallery Associate is responsible for executing daily front-of-house operations, welcoming visitors, supporting exhibitions and events, and executing basic administrative and sales tasks. Please note: This role is based at NCMA Winston-Salem Downtown, a new gallery opening on Fourth St. in July 2026.

Key Responsibilities

• Greet gallery guests; answer questions regarding current exhibitions, artists, and pricing; and maintain a welcoming, interactive atmosphere aligned with the Museum’s mission and retail goals.
• Maintain physical surveillance of public spaces to protect works of art from theft, accidental damage, or touching.
• Manage opening and closing procedures (turning on lights, deactivating alarms, adjusting furniture), monitor guest attendance, and maintain a welcoming and comfortable environment through light cleaning.
• Process artwork and retail transactions via Square, sell tickets and membership via Tessitura, and answer phone calls.
• Assist with merchandising and inventory strategies.
• Assist in executing special events in the gallery and off-site, like exhibition openings, concerts, education events, and artist talks, serving as bartender as needed.

Qualifications

• A high school diploma
• 1–2 years of experience in retail sales or customer service preferred
• Exceptional customer service and communication skills, cultural sensitivity
• Proficiency in arts and culture preferred
• Ability to stand or remain alert on the gallery floor for long periods, comfortably navigate stairs, and lift or shift objects ranging anywhere from 20 to 50 lbs.
• Comfort using basic point-of-sale systems, database management tools, spreadsheets, and scheduling apps

Time Requirements: This is a part-time (10–20 hours per week) position. Shifts may vary based on event schedules; weekends are required. Special events are common and happen mostly in the evening and on weekends.

Compensation: $20 per hour

To Apply: https://recruiting.paylocity.com/Recruiting/Jobs/Details/4259460