Travel Retail Manager at Casio America, Inc.

Casio shapes experiences that define timeless style, inspire creativity, power bright ideas, and enhance lives. We blend design, technology, and purpose into everything we create. Join a team that cultivates creativity and contribution to make every moment count. We offer the kind of original, useful products that only Casio can.

Overview

The Travel Retail Manager develops and executes strategies to drive sales growth, expand retail partnerships, and enhance brand presence across global travel retail channels.

Key Responsibilities

Sales & Business Development

• Manage and grow Casio/G‑Shock business within travel retail accounts (duty-free, airports, cruise lines).
• Build and maintain strong relationships with retail buyers, operators, distributors, and key partners.
• Identify new business opportunities and expand distribution within global travel retail channels.
• Achieve and exceed sales targets, revenue growth, and profitability objectives.

Account Management & Operations

• Conduct regular on-site visits to key accounts, including airport stores and cruise ships, to ensure optimal brand execution and product availability.
• Oversee product assortment, pricing strategies, and inventory management to maximize sell-through.
• Coordinate with supply chain and logistics teams to ensure timely product delivery and replenishment.

Brand & Merchandising Execution

• Ensure consistent and premium in-store brand presentation aligned with G‑Shock global guidelines.
• Implement visual merchandising standards and oversee installation of displays, fixtures, and POS materials.
• Collaborate with marketing teams to launch travel retail–specific activations, promotions, and campaigns.

Market Intelligence & Strategy

• Monitor market trends, competitor activities, and traveler purchasing behaviors.
• Provide regular reporting and actionable insights to senior management.
• Support strategic planning for regional and global travel retail initiatives.

Trade Marketing & Events

• Represent Casio/G‑Shock at travel retail trade shows, exhibitions, and industry events.
• Support retailer training programs to ensure strong product knowledge and sales performance.

Financial & Administrative

• Manage budgets related to travel, promotions, and trade investments within assigned region.
• Prepare accurate and timely reports (sales reports, forecasts, expense reports, itineraries).
• Ensure compliance with company policies, partner agreements, and travel retail regulations.

Qualifications

Education and Experience

• Bachelor’s degree in Business, Marketing, or related field.
• 5+ years of experience in sales, preferably within travel retail, luxury goods, watches, or consumer electronics.
• Proven track record of managing international accounts and achieving sales growth.

Key Skills

• Strong understanding of travel retail (duty-free, airport, cruise channel dynamics).
• Excellent negotiation, communication, and relationship management skills.
• Ability to work across cultures and manage global stakeholders.
• Analytical mindset with ability to interpret sales data and market trends.
• Strong organizational and time-management skills.

Language Skills

• Fluency in English required; additional languages are a strong advantage.
• Ability to present to international partners and senior stakeholders effectively.

Technical & Business Skills

• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
• Experience with sales analytics and reporting tools.

TRAVEL REQUIREMENTS

Frequent travel 50-70%

LOCATION

This role is hybrid and requires a regular presence on-site in our Jersey City, NJ office.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

JOIN THE CASIO TEAM

Benefits

You’ll have access to a comprehensive compensation and benefits package designed to support your health, well-being, and future. Our offerings include (but are not limited to):

• Health Coverage: High-quality medical, dental, vision, and prescription drug plans
• Retirement Savings: 401(k) plan with employer matching contributions
• Time Off: Generous paid time off to relax and recharge
• Insurance Options: Life, legal, pet, and supplemental insurance plans
• Mental Health Support: Access to virtual and in-person counseling for individuals and families
• Education Support: Tuition reimbursement to invest in your growth
• Fitness Benefits: On-site fitness center (dependent on office location)

We welcome applications from all qualified candidates who are currently authorized to work full-time in the United States. Please note, however, that Casio is unable to offer visa sponsorship for this position.

Disclaimer: This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Casio America Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Casio will consider reasonable accommodation requests as part of the recruiting and hiring process.