Office Assistant. (Home Services) at Infinite Roofing Solutions

Benefits

• 401(k) matching
• Opportunity for advancement
• Paid time off

Are you confident on the phone, sharp with scheduling, and ready to help homeowners say “yes” to the best roofing solution in the Central Valley?

Infinite Home Solutions, California’s #1 RoofMaxx dealer and full-service roofing contractor, is looking for a full-time

Appointment Setter & Phone Sales Rep to join our in-office team in Fresno. You’ll be the first voice our customers hear—and the reason they book appointments, approve quotes, and keep our team busy every day.

What You’ll Do

• Answer and make calls to homeowners who need roofing inspections, quotes, or service
• Book appointments for sales reps and service techs based on geography, urgency, and route efficiency
• Follow up on warm leads and quotes to help customers move forward
• Record short customer videos breaking down quotes/invoices as part of the sales process
• Use our CRM (aLeap) to stay organized and maintain full visibility on jobs and customer interactions
• Deliver exceptional customer service and maintain a professional, friendly phone presence at all times

Requirements

• Previous experience in home services, dispatch, or phone sales is a must
• Must be comfortable closing smaller jobs over the phone

• Excellent communication and follow-up skills
• Strong working knowledge of Central Valley geography (Fresno, Madera, Tulare, etc.)
• Comfortable using a CRM and basic office software
• Full-time availability, in our Fresno office only (this is not a remote or virtual position)
• Coachable, energetic, and ready to help homeowners every day

What We Offer

• Competitive hourly pay + bonuses based on performance

• A Monday–Friday schedule in a fast-paced, supportive environment
• Room for advancement in sales or operations within the company
• Full support and training from one of California’s fastest-growing roofing teams