Toledo Complex - HR Assistant at Legends Global

POSITION: HR Assistant

DEPARTMENT: Human Resources

REPORTS TO: HR Manager

At Legends Global, we are the premier partner to the world’s greatest live events, venues, and brands. Through our fully integrated service model, we deliver exceptional experiences across hospitality, merchandise, partnerships, venue management, and live event operations.

With a network of more than 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually, our success is driven by ambitious thinking, collaboration, and bold execution. We are committed to building an inclusive workplace where team members can grow, contribute, and thrive.

Winning is an everyday mindset at Legends. Join our team and help create unforgettable guest experiences.

THE ROLE

The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations. The HR Assistant will work closely with cross-functional teams to support recruiting, hiring, and team member experience, helping ensure smooth operations

Essential Duties and Responsibilities

• Assist with HR compliance efforts by helping maintain records and supporting reporting requirements related to government, labor, and company policies.
• Provide support in preparing documentation to ensure compliance with applicable state and federal employment laws under the guidance of HR leadership.
• Support employee onboarding processes, including but not limited to new hire orientation, paperwork completion, credential distribution, and first‑day coordination.
• Assist with checking in team members for game days and special events, supporting attendance tracking, timekeeping accuracy, staff readiness, and serving as an initial HR point of contact for questions or issues during events.
• Assist with employee relations activities, including responding to employee inquiries, participating in employee appreciation events, documenting concerns, and maintaining confidentiality while learning best practices for conflict resolution and policy application.
• Practice safe work habits and complete company and venue safety and general compliance training.
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
• Adheres to the Legends Global and venue company policies.
• Other duties as assigned by management.
• Available to work non-traditional hours (Nights, Weekends & Holidays

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school graduate or equivalent.

Skills and Abilities

• Must be 18 years of age or older.
• Strong attention to detail.
• Able to demonstrate flexibility and quickly adapt to changes.
• Ability to work every single scheduled event day.
• Ability to be self-motivated and work independently and work well as a team player.
• Ability to work in a fast-paced environment.
• Ability to understand written and oral direction and to communicate the same with others.

PREFERRED SKILLS

• Strong communication skills
• Teamwork and collaboration
• Reliability and accountability
• Organization and attention to detail
• Sense of urgency
• Safety awareness
• Guest-service mindset

WORK ENVIRONMENT

This position operates throughout the Toledo Complex, including warehouse, dock, storage, kitchen, concessions, and event spaces. Team members may work indoors and outdoors depending on event needs. The role may require exposure to varying temperatures, including coolers, freezers, outdoor weather conditions, and high-volume event environments.

SAFETY EXPECTATIONS

All team members are expected to practice safe work habits, follow all safety policies, procedures, and regulations, and complete company-wide and job-specific safety training.

Team members must:

• Operate equipment only when properly trained and authorized.
• Wear required personal protective equipment (PPE).
• Clean spills and hazards promptly.
• Report unsafe conditions immediately.
• Report all workplace injuries and illnesses in the company’s risk management system (Origami Risk) on the same day the incident is reported.

NOTE

The responsibilities listed above are intended to describe the general nature and level of work being performed. Duties and responsibilities may change at any time due to business needs, reasonable accommodations, or other operational requirements. This description does not state or imply that these are the only duties assigned to the position.

EQUAL OPPORTUNITY EMPLOYER

Legends & ASM Global are Equal Opportunity/Affirmative Action employers. We encourage Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.