Community Manager at TLC Management Co

We are seeking a dedicated and experienced Residential Community Manager to oversee the daily operations of our residential community in Naperville, IL. The ideal candidate will be responsible for maintaining a safe, attractive, and well-managed environment that fosters a strong sense of community among residents.

Benefits

• Competitive Compensation
• Quarterly Bonus Eligibility
• Medical, Dental and Vision Insurance
• Life, Critical Illness and Accident Insurance
• A HSA and a FSA
• Wellness Program
• Employer-Paid Life Insurance Benefit
• Employer-Paid Long Term Disability Benefit
• Paid Vacation and PTO
• Thirteen (13) paid holidays
• Paid time off for your birthday and your work anniversary
• Two (2) volunteer days to support your favorite charitable organization(s)
• Paid maternity leave
• 401(k) with a generous employer match
• Employee Assistance Program
• Fun team building company outings
• Continuing Employee Education and Development
• Opportunity to Advance in your Career

Qualifications

Qualifications

• Minimum three years proven experience as a Residential Community Manager in a fast-paced residential community
• Availability to work Saturdays
• Strong knowledge of property management principles and residential community operations.
• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficient in property management software and Microsoft Office Suite.
• Strong problem-solving skills and attention to detail.
• Knowledge of relevant laws and regulations related to residential property management.

Key Responsibilities

• Manage all aspects of residential community operations including leasing, maintenance, and resident relations.
• Serve as the primary point of contact for residents, addressing concerns and resolving issues promptly and professionally.
• Coordinate and supervise maintenance and repair activities to ensure the community remains in excellent condition.
• Oversee rent collection, budgeting, and financial reporting related to community operations.
• Plan and execute community events and initiatives to enhance resident engagement and satisfaction.
• Ensure compliance with all local, state, and federal regulations governing residential communities.
• Collaborate with vendors, contractors, and service providers to maintain high-quality services.
• Maintain accurate records and prepare regular reports for property owners and management.

TLC Management is a Chicagoland-based company that exclusively owns, operates, and manages each of its residential communities. Our commitment to our residents includes adhering to high-quality standards to provide them with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to meet or exceed our residents' expectations by providing well-maintained properties, desirable locations, and responsive service. Our company culture is to not only provide TLC to our residents but also to commit to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.

How to Apply

If you are passionate about community management and meet the qualifications above, please submit your resume and cover letter to our hiring team.