Billing Administrative Assistant at Troutman Pepper Locke

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The Billing Administrative Assistant is responsible for billing support functions under the guidance and support of department leadership. The Billing Administrative Assistant is an integral part of the billing team and will perform a wide variety of tasks and deliver a high level of customer service, while consistently maintaining excellent work product.

Essential Duties and Responsibilities

• Perform tasks associated with client billing utilizing accounting software, some with close supervision and others that will require more detailed training and have minimal supervision once training is complete.

• Monitor and distribute requests submitted to the general Billing Inbox, assuring assignments are equally shared across the team and responses are provided promptly and with a focus of strong client service.

• Respond to ad-hoc matter level Alerts for the team, such as requests for specific administrative updates for client matter files within the existing systems.

• Complete basic billing edits to current system information, such as adding Phase/Task codes to time entries and correcting client address information, to ensure the Billing Specialists can focus on resolution of more complex requests and overall accuracy of data within the system.

• Support billing team with administrative tasks that will impact client billing.

• Collaborate with resources inside and outside the firm as appropriate to complete billing projects or tasks.

• Assist in fostering an environment of superior customer service, collaboration, commitment, and team spirit.

Knowledge, Skills and Abilities:

• Demonstrate a willingness to learn and develop skills.

• Demonstrate a “can do” attitude and initiative to assist on a variety of projects.

• Demonstrate good communication skills with the ability to work professionally with internal and external clients.

• Strong working knowledge of Microsoft Office Suite products including Word and Excel.

• Ability to quickly learn and utilize sophisticated billing software.

• Understanding of general accounting principles and practices.

• Ability to manage multiple projects in a deadline driven environment.

• Ability to use sound judgement and good discretion.

• Demonstrate the ability to work independently and reliably as well as within a team environment.

• Occasional overtime may be required.

Education and/or Experience

• Bachelors degree, or any combination of training, skills, and experience necessary to perform the responsibilities of the role.

• Minimum of one (1) year of experience in an administrative support role.

• Experience in a law firm preferred.

#LI-Hybrid

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at [email protected] .

Equal Employment Opportunity

Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.

Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.

Hiring Salary Range

$43,000.00 - $75,000.00