Reservations Agent - Full Time | Medical, Dental, Vison after 30 days, Paid Vacation, Free Room Nights and More! at Hyatt Regency Jacksonville

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

A Reservations Agent is responsible for reservations duties, but is not limited to handling guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Also responsible for answering all incoming calls, handling guest mail and faxes, and taking messages for guests.

Company benefits include, but are not limited to:

• Medical, Prescription, Dental, and Vision Insurance (after 30 days)

• 401(k) with Company Match

• Free & Discounted Room Rates

• Paid Vacation, Sick Days, New Child leave

• Free Meal

• Global Career Opportunities & Growth

• Tuition Reimbursement

• Employee Stock Purchase Plan

• Great Company Culture!

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• Must have good typing skills, a pleasant attitude and excellent phone demeanor.

• Must work well under pressure.

• Customer service experience required.

• Excellent communication skills required as well as answer questions relating to the hotels.